Onsite Community Association Manager

Posted Yesterday
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Santa Fe, NM, USA
In-Office
Junior
Professional Services • Real Estate
The Role
Manage day-to-day operations of an HOA community, serve as liaison to the Board, supervise on-site staff and contractors, prepare and manage budgets, handle resident relations, and ensure contract and policy execution.
Summary Generated by Built In

ON-SITE COMMUNITY MANAGER – HOAMCO (Santa Fe, NM)

HOAMCO is seeking a full-time On-Site Community Manager for one of our communities in Santa Fe, NM.

FUNCTION AND ROLE: The primary job responsibility of the Dedicated HOA Manager is to assist the Board of Directors, and the overall Association to protect and enhance the value of the collective assets, the perception of community and the quality of life in the community. The HOA Manager will represent HOAMCO along with the Association Board of Directors as the overall on-site manager. The Dedicated HOA Manager will fulfill the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors. Works under the direct supervision of the Chief Operating Officer. Has significant contact with Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations and employees. In addition, and as requested by the Board, the HOA Manager provides advice and counsel to the Board on a variety of operational, membership and financial matters related to the overall governance of the Association.

Qualifications:

  • Minimum 2 years’ experience of HOA Management Experience which includes supervision of staff.

Overview of Job Responsibilities:

  • Attend Board of Director and committee meetings.
  • Available to meet with the Board(s) of Directors, committee members and property owner(s) and/or other pertinent parties directly involved in the operations of the property.
  • Perform the duties and responsibilities generally assigned the position of Dedicated Manager for a corporation or business enterprise of similar size governed by a Board of Directors.
  • Implements Board policy and directives within the scope of the management.
  • Supervises on-site personnel. Responsible for employee hiring, training, development, and performance management.
  • Oversees contractors providing service to the community.
  • Prepares schedules and establishes priorities for routine and special work projects.
  • Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
  • Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors and the Budget & Finance Committee.
  • Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan.
  • Analyzes financial reports, coordinates input of professional advisors, implements recommended procedures.
  • Establishes priorities, provides advice to the Board concerning major expenditures.
  • Supervises expenditures to conform with budget guidelines.
  • Establishes budget controls and prepares budget recommendations.

ALL HOAMCO Employees Possess:

  • Ability to consistently project a positive image of the Company
  • Ability to prioritize tasks in a fast-paced environment, while handling interruptions as part of the routine.
  • Comfortable working on a PC and laptop. (We train on internal CRM software and technology)
  • Being a strong team player, willing to help and assist others when needed
  • Highly effective interpersonal skills and the ability to work well with others
  • A passion for customer service
  • An enthusiastic, professional, and positive demeanor
  • Integrity and credibility

As a selected candidate, you will be subject to a pre-hire drug screen and background check.

About HOAMCO

Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 600 communities in six states and are continuing to grow while servicing with our HOAMCO integrity and expertise.

Skills Required

  • Minimum 2 years HOA management experience including supervision of staff.
  • Ability to consistently project a positive image of the company.
  • Ability to prioritize tasks in a fast-paced environment and handle interruptions.
  • Comfortable working on a PC and laptop; willing to learn internal CRM software and technology.
  • Strong team player, willing to assist others when needed.
  • Highly effective interpersonal skills and ability to work well with others.
  • Passion for customer service.
  • Enthusiastic, professional, and positive demeanor.
  • Integrity and credibility.
  • Subject to pre-hire drug screen and background check.
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The Company
500 Employees
Year Founded: 1973

What We Do

Founded in 1973, CCMC is a prominent community association management company specializing in large-scale, master-planned communities. CCMC partners with HOA boards and developers to provide expert management, operational excellence, and a people-first resident experience. Serving over 155 communities across nine states, the company focuses on redefining community management by bringing people together and transforming households into homes.

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