Onsite Client Success Lead

Reposted 21 Days Ago
Be an Early Applicant
Atlanta, GA, USA
In-Office
Junior
Food • Logistics • Software
The Role
The Onsite Account Executive manages client relationships, ensuring their catering needs are met while solving problems and coordinating events. They act as the main contact for clients, negotiate menus with restaurant partners, and maintain inventory.
Summary Generated by Built In

Who We Are
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,400 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Now with over 50 million meals sold, Fooda operates in major cities across the U.S.  Eight out of ten employees believe Fooda is one of their company’s top perks.

Who We Are Looking For:

As an Onsite Account Executive, you will be a member of a growing team which manages and supports our client’s daily needs in Atlanta. This role requires a sense of urgency to react and foresee potential issues that impact our client.  At its core this is a sales and operations  role with a focus on expanding our relationships with the catering customer you will supporting. This role requires onsite work Monday- Friday. 

Who You Are:

  • You love building relationships with customers and genuinely enjoy customer service 
  • You will go above and beyond to make sure your customer’s needs are met
  • You are friendly, high energy and love interacting with other people
  • You are empathetic to your core yet comfortable being tough and taking a stand
  • You are savvy with technology and will be comfortable in a fast-paced startup
  • You have a take-charge attitude and are optimistic in the face of problems, and know that you're capable of finding solutions 
  • You enjoy working in a team environment with an "all hands-on deck" approach
  • You are very organized and detail oriented

What You Will Be Doing:

  • Acting as the single point of contact for a Fooda client
  • Maintain the relationship with the catering client  by offering solutions, solving problems, and managing issues
  • Work closely with our client to determine catering needs; source appropriate vendor, plan, organize and execute daily drop-off and staffed events
  • Communicate all event details, client requests, and delivery information to restaurant partner
  • Negotiate new menus with restaurant partners for special requests 
  • Managing and optimizing the success of the complimentary pantry + coffee inventory with verified suppliers

What You Should Already Have:

  • 1-2 year(s) of professional experience 
  • Strong customer facing skills
  • Bachelor’s Degree preferred
  • Ability to adapt quickly and learn new tasks independently
  • Proven skills demonstrating a strong work ethic adhering to both Fooda’s internal employee and external customers need

What We’ll Hook You Up With:

  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • Flexible spending accounts
  • 401k matching 
  • Daily subsidized lunch program (ours!) 
  • A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
306 Employees
Year Founded: 2011

What We Do

Fooda is a workplace food program people love and look forward to every day. We scour the streets for the best food trucks, trendy restaurants, and hidden-gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in solving problems with data, taking chances, beating goals, and delighting customers. Our team's successful execution of those interests has driven expansion to over 20 markets since our founding in 2011. Visit our website to learn more about joining Fooda: www.fooda.com/careers

Similar Jobs

Cox Enterprises Logo Cox Enterprises

Program Manager

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
112K-186K Annually

Cox Enterprises Logo Cox Enterprises

Director, Change Enablement (Cox Fleet)

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
149K-248K Annually

Cox Enterprises Logo Cox Enterprises

Senior Director, Developer Platforms

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Hybrid
Atlanta, GA, USA
50000 Employees
198K-329K Annually

Cox Enterprises Logo Cox Enterprises

Senior Client Trainer (KBB)

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
74K-111K Annually

Similar Companies Hiring

Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account