Online Trade Manager - E-commerce

Reposted Yesterday
Be an Early Applicant
Bracknell, Berkshire, England
In-Office
53K-87K Annually
Mid level
Retail • Software
The Role
Manage online trading performance through analysis, forecasting, and strategic planning. Collaborate with teams to optimize trade plans and communicate performance against KPIs.
Summary Generated by Built In

ABOUT THE ROLE

This role focuses on driving online trade performance through onsite analysis, promotional and onsite campaign planning, and strategic insight.
Responsible for all online sales forecasts you will drive the financial planning process, leading on forecasting methodologies, and ensuring annual and weekly sales forecasts are robust, well communicated and considering external influences and marketing channel activity.
Using your commercial acumen and analytical skills you will set the trade plans and priorities which will be optimised for online customers, these plans will set the direction for all online trade. Working cross functionally with Online Marketing, Fulfilment, Commercial teams, online Merchandising and Campaigns, you will deliver these priorities and drive incremental sales for the business through a test and learn mentality .
You will review and communicate online performance against our key KPIs, identifying performance issues and opportunities, and communicating them to the wider team to respond to. With an Omni mindset, you will understand the nuances between performance across all marketing channels and stores.
You are a commercially astute and highly analytical individual, comfortable accessing complex data sets from multiple systems, analysing it, and providing recommendations, along with external benchmarks, to inform trade planning and campaigns, events, and propositions.
  • Salary: £53,000.00 - £87,000.00 

  • Contract type: This position is a Permanent role

  • Working pattern/flexible working: The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Online Trading team aim for circa 2 days in the office to connect and on a more ad-hoc basis to attend key meetings. 

  • Location: This role is a hybrid role home location is Bracknell

Essential skills/experience you’ll need

  • Online experience within retail 
  • Trade or marketing planning

  • Experience with complex data sets and reporting, Tableau, Google Analytics or Adobe Analytics

  • Ability to generate innovative insights from analysis and translate these into actionable plans

  • Commercial and sales forecasting and P&L ownership

  • Sound analytical and business insight skills 

  • Highly numerate working with Excel/Sheets 

  • Ability to influence across boundaries 

  • Strong stakeholder management skills including senior leadership 

  • Leadership and people development 

  • Understanding of online customer journeys and marketing

 Desirable skills/experience you may have 

  • Grocery retail experience

  • SQL 


#LI-HEADOFFICE#LI-CS1#LI-HYBRID#LI-REMOTE  To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8114190

Closing Date:

December 3, 2025


Pay:

£53,000.00 - £87,000.00 Annual


Contract Type:

Permanent


Hours of Work:

35 hours per week


Job Level:

Partnership Level 6

Where You'll Be Working:

Bracknell Campus, Doncastle Road, Bracknell, Berkshire, RG12 8YA

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

Top Skills

Adobe Analytics
Excel
Google Analytics
SQL
Tableau
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The Company
HQ: London
33,083 Employees

What We Do

Working in Partnership for a happier world.

Our Partnership is an ongoing experiment to find happier, more trusted ways of doing business, for the benefit of us all. We work together to create a successful business and a fairer, more sustainable future for Partners, customers, suppliers and communities.

Our Partnership is owned entirely in trust by Partners which means we are more than employees; we share knowledge, power and profit.

Our Purpose inspires our principles, drives our decisions and acts as our guide.

Visit www.jlpjobs.com directly to view our current opportunities.

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