At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences.
Learn more at www.heygen.com. Visit our Mission and Culture doc here.
We’re looking for a Community Manager to help build and grow HeyGen’s online communities across forums, Discord, Reddit, and beyond.
You’ll play a key role in shaping how people connect with HeyGen and with each other. This means creating experiences that bring people in, give them a reason to stay, and make it easy for them to participate.
You’re someone who enjoys both sides of the work. You come up with ideas that spark engagement, and you follow through to make sure they actually happen.
What you’ll doBuild a thriving community
- Grow and manage HeyGen’s Discord with a focus on daily engagement and positive interactions
- Show up on Reddit in a way that feels natural, helpful, and relevant
- Build relationships with creators, contributors, and early advocates
- Help members feel seen, heard, and excited to participate
Create engaging programs
- Launch campaigns like challenges, prompts, and showcases that encourage participation
- Develop recurring moments such as weekly threads, events, or creator spotlights
- Turn product updates into opportunities for the community to explore and share
- Create simple, effective formats that make it easy for people to join in
Keep things running smoothly
- Manage day-to-day community activity across platforms
- Plan and maintain a clear content and engagement rhythm
- Support a safe, inclusive, and constructive environment
Amplify your community
- Highlight great work from users and share their stories
- Encourage members to create and share content
- Help identify and grow community advocates
Close the feedback loop
- Listen closely to what the community is saying
- Spot trends, insights, and opportunities
- Share learnings with product and marketing teams
- Continuously improve how we engage
- 3+ year experience managing Discord and/or Reddit communities
- A strong sense of what makes people engage and participate
- Strong track record of end-to-end community projects
- Comfortable being active in online communities and internet culture
- Clear, thoughtful communication skills
- Able to balance creativity with execution
- Proactive and self-directed
- Experience with AI, creator tools, or video platforms
- Familiarity with HeyGen or similar products
- Basic design skills (Canva, Figma, etc.)
- Experience running community campaigns or events
- Experience with Developer communities
- A Discord community that feels active, welcoming, and engaging
- A Reddit presence that adds value and builds trust
- Online spaces where both new creators and power users can find value
- Campaigns that people want to participate in and share
- Online communities that drive business outcomes for a variety of internal teams and stakeholders
- Pathways for members to become leaders
Location
Opportunity to work in-office, hybrid or remote while employed as a contractor.
Compensation:We are looking to pay a competitive monthly rate on a long-term contract. Expected range is $4,000 to $5,700/month
Join us at HeyGen and help build the future of how people connect, create, and communicate through video.
Skills Required
- 3+ years experience managing Discord and/or Reddit communities
- Strong track record of end-to-end community projects
- Clear, thoughtful communication skills
HeyGen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HeyGen and has not been reviewed or approved by HeyGen.
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Healthcare Strength — Benefits are described to include medical, dental, and vision coverage, indicating broad healthcare support. Coverage is presented as part of a comprehensive package rather than ad‑hoc perks.
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Retirement Support — A 401(k) plan, often with a company match, is included, signaling employer-supported retirement savings. This points to structured long-term financial benefits beyond base pay.
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Leave & Time Off Breadth — Generous paid time off and a parental leave program are highlighted, pointing to breadth in time-away benefits. Emotional health resources further complement time-off policies to support overall wellbeing.
HeyGen Insights
What We Do
Professional spokesperson videos can be done just by yourself typing, clicking, and dragging; that's it! HeyGen’s realistic 100+ AI avatars can be your spokesperson in 40+ languages with various accents. No more expensive and time-consuming video agencies or actors. You now have a personal video studio in your hand. Try it for free!
