Purpose:
The Online Auction Associate plays a key role in Taylor & Martin's auction operations by supporting the successful execution of our live and online auctions. This position is responsible for ensuring the accuracy, efficiency, and professionalism of T&M's online auction platform while providing support to auction teams, clients, and bidders throughout the auction process. The role helps maintain the day-to-day functionality of the online auction system, troubleshoots issues, assists with auction preparation and execution, and ensures a seamless experience for both buyers and sellers. Through attention to detail, customer service, and collaboration, the Online Auction Associate helps uphold Taylor & Martin's commitment to delivering successful, professional, and reliable auction services.
Duties and Responsibilities:
- Ensure continuous improvement of the online auction processing system.
- Operate the online auction console during live auction events.
- Take high-quality images of items for the online auction catalog and upload them to the website.
- Create and verify online mileage ECM sheets, post maintenance files, make corrections, and update warranty information.
- Learn and maintain proficiency in internal applications, including AS400 and Auction Method.
Skills:
- Basic computer skills, including Microsoft Word and Excel.
- Experience with Teams, audio/visual setup, and basic wireless network configuration.
- Strong customer service skills.
- Ability to take high-quality photographs.
- Knowledge of transportation equipment is a plus but not required.
Working Conditions and Environment:
- Majority of work is performed outdoors in varying weather conditions (hot, cold, rain, snow).
- Work involves short deadlines and requires efficiency on-site.
- Frequent travel, including some weekends, may be required.
- Walking long distances on rock lots, climbing in and out of trucks and equipment, and opening heavy truck hoods.
- Office hours: 8:00 AM – 5:00 PM; On-site hours: 7:00 AM – 5:00 PM.
Skills Required
- Basic computer skills, including Microsoft Word and Excel
- Experience with Microsoft Teams, audiovisual setup, and basic wireless network configuration
- Strong customer service skills
- Ability to take high-quality photographs
- Knowledge of transportation equipment
- Ability to work outdoors in varying weather conditions
- Ability to meet short deadlines and work efficiently on-site
- Ability to walk long distances on rock lots, climb in and out of trucks and equipment, and open heavy truck hoods
- Availability for frequent travel, including some weekends
What We Do
Taylor & Martin is a U.S.-based full-service auction company specializing in tractor, truck, and trailer auctions. Based in Fremont, Nebraska, it conducts auctions nationwide and provides equipment appraisals, online bidding, marketing, storage, consulting, and customer support for sellers and buyers in the transportation industry. Its services help owners and operators market equipment, reach bidder audiences, and achieve accurate sale pricing through live and online auction channels across the United States.
