Onboarding Specialist

Posted 2 Days Ago
Be an Early Applicant
Andover, MA, USA
In-Office
Entry level
Information Technology • Professional Services
The Role
Supports contractor onboarding by coordinating documentation, drug tests, background checks, and pending requirements. Serves as a liaison among contractors, operations, sales, and recruiting teams; reviews paperwork, communicates status updates, resolves issues, and ensures all requirements are completed before assignments begin.
Summary Generated by Built In

Position: Onboarding Specialist

Location: Andover, MA (on-site Monday-Friday)

Pay: Hourly Rate

Company Overview: Join our dynamic team at Black Diamond Networks, a leading staffing agency providing highly qualified consultants to the Life Sciences, Engineering, and Technology sectors.

Why Join Us: Join our team and be part of an energetic workplace where your career an grow as fast as you work hard.

Who We’re Looking For: An ambitious, competitive, confident and coachable individual with a proactive approach who thrives on creating opportunities. We want energetic, on the ground team players like you who are at the top of their game.

What you’ll do:

  • Act as a liaison between the Operations/Sales & recruiting teams and BDN Contractors

  • Provide support for the BDN Contractors

  • Use problem solving skills to find ways to meet the needs of the BDN Contractors

  • Ensure onboarding documents and other requirements are properly completed prior to the start of an assignment

  • Communicate with Account Executives and Recruiters to ensure proper documentation is completed and received

  • Set up & track drug tests and background checks per client requirements

  • Track and communicate pending requirements to internal team

  • Send out and review contractor paperwork

Benefits And Perks:

  • Medical, dental, and vision coverage

  • Short and long-term disability

  • 401k

  • Future leadership opportunities in a growing company.

  • Quarterly off site- team events and volunteer opportunities

  • Casual work environment

  • Employee referral bonus program

  • 15 days of PTO and 10 company paid holidays

Experience and skills you’ll need:

·         High School diploma required

·         Strong telephone and verbal communication skills

·         Strong written communication skills

·         Ability to multi-task

·         Meticulous attention to detail

·         Prior customer service, preferred

·         Time management skills

·         Quick learner and adapt to changes within the organization

·         Strong computer skills, including knowledge of all Microsoft Office applications and the ability to adapt to new computer programs      

·         Desire to be a team player and work as part of a group

Skills Required

  • High school diploma
  • Strong telephone and verbal communication skills
  • Strong written communication skills
  • Ability to multitask
  • Meticulous attention to detail
  • Prior customer service experience
  • Time management skills
  • Ability to learn quickly and adapt to organizational changes
  • Strong computer skills, including Microsoft Office proficiency and ability to learn new programs
  • Ability to work collaboratively as part of a team
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The Company
HQ: Andover, MA
500 Employees
Year Founded: 1989

What We Do

Black Diamond Networks is a staffing and recruiting agency that specializes in providing highly qualified consultants to the Life Sciences, Information Technology, and Engineering sectors. Based in Andover, Massachusetts, the company connects businesses with top-tier talent to support complex projects and organizational growth. They are known for their dynamic team and commitment to delivering specialized staffing solutions across various technical and professional industries.

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