Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati, Ohio (Hybrid)
Hybrid Schedule: 2-3 days in office
Job Summary
We are looking for a dedicated and detail-oriented Onboarding Specialist Intern to join our team at PatientPoint. In this role, you will guide new hires through a seamless onboarding process, ensuring their successful integration into our organization and our department.
As an onboarding specialist, you will collaborate closely with various departments to coordinate resources, conduct onboarding sessions, and address logistical needs. Your exceptional communication skills will be vital in effectively communicating our department function, PatientPoint products and value add, and department procedures for new hires. Additionally, you will facilitate connections between new employees and their colleagues, promoting collaboration and a sense of belonging within our company.
The ideal candidate will possess a fun-natured, enthusiastic, and motivational personality, capable of thriving in a fast-paced and dynamic environment. This position requires training, presentation and facilitation skills, process development, and experience with training teammates. The Onboarding Specialist Intern will report directly to the Training and Development Project Manager.
What You’ll Do
- Plan and coordinate the logistics of new employee onboarding activities, including scheduling and preparing materials.
- Conduct onboarding sessions in a variety of formats including virtual and in-person sessions to introduce new hires to the PatientPoint Overview, value add, and procedures.
- Collaborating with HR, the hiring managers, and other Provider Solutions stakeholders to ensure a smooth transition for new employees.
- Monitor the progress and integration of new employees, identifying any challenges and providing support as needed.
- Conduct audits to identify gaps in training by utilizing reports, call monitoring, and job shadowing.
- Assist in maintaining a body of knowledge for training resources.
- Develop strategies and techniques to promote a positive learning environment.
- Support departmental initiatives and identify ways to enhance training effectiveness.
What We Need
- Currently pursuing a degree in education, communication, instructional design, human resources, or a related field.
- Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, SharePoint, MS Forms.
- Experience in creating training plans containing tests, hands-on activities, and other training materials.
Desired Qualifications
- Experience with e-learning or virtual training delivery methods a plus.
- Awareness of the ADDIE model and Learning Management Systems a plus.
- Education or experience in adult learning strategies a plus.
- Familiarity with training creation or development tools such as Canva, Synthesia, Articulate, Storyline360, Adobe illustrator a plus.
- Salesforce experience a plus.
What You'll Need to Succeed
- Ability to pick up new processes quickly and teach others.
- Will take initiative, has a positive attitude, team-oriented, self-motivated, and highly enthusiastic.
- Excellent communication; both verbal and written.
- Organized and detail-oriented with strong multitasking and time-management skills.
- Strong interpersonal skills and ability to establish rapport.
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- How PatientPoint empowers women to thrive as people & professionals. Read more
- Equipping interns with the skills, knowledge, and confidence to excel. Read more
- Our CEO shares details on our culture, and why it should be on your radar. Read more
What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
What the Team is Saying
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What We Do
We build amazing, technology enabled solutions that make every doctor-patient engagement better, so patients can live longer, healthier lives. We provide digital, in-office patient education solutions at no cost to 140,000 physicians by partnering with healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, Bristol Myers Squibb and more.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.
