Onboarding Project Manager

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Lead client implementations from planning through successful launch.

THE OPPORTUNITY

Successful client onboarding depends on thoughtful planning, strong coordination, and dependable execution. As an Implementation Project Manager, you will lead new client and program implementations, working across Element and client teams to translate agreed requirements into practical plans and timely results.

You will manage milestones, risks, issues, and changing priorities while helping deliver a smooth transition without service interruption. Working independently with support from a Project Coordinator as needed, you will connect teams, keep stakeholders informed, and help build client confidence throughout implementation.

WHAT YOU WILL OWN

• Partner with clients and internal stakeholders to develop implementation strategies, project plans, timelines, milestones, and risk assessments.
• Lead execution of implementation plans, coordinate cross-functional activities, and adjust the approach when results or circumstances require change.
• Track deliverables, validate task completion, troubleshoot issues, and help ensure adherence to agreed processes, business practices, and applicable compliance requirements.
• Work with Sales, Operations, Finance, and Customer Service to implement agreed statements of work and contractual terms, including exception processes and scope change requests.
• Provide proactive progress updates and clear communication to internal and external stakeholders.
• Support prospecting and sales activities through client visits, proposals, presentations, and education about Element products, services, and processes.
• Represent client feedback to product management and other internal teams, and contribute expertise to cross-functional improvement projects.

YOU SHOULD CONSIDER THIS ROLE IF:

You bring structured project management skills, a client-focused mindset, and the ability to guide cross-functional work from planning through execution.

• You have a bachelor’s degree or equivalent business experience.
• You have at least two years of project management experience.
• You have experience with change management, coordinating work teams, or driving cross-functional activities.
• You can manage requirements, communication, risks, issues, scope, and resources while balancing strategic planning with tactical execution.
• You bring strong organizational skills, sound judgement, problem-solving ability, and a solution-oriented approach to process improvement.
• You communicate and present effectively, build relationships, influence stakeholders, and provide strong client service.
• You are proficient with Microsoft Word, Excel, PowerPoint, Outlook, and project management tools such as Visio and Microsoft Project.
• You bring general business and financial knowledge and can adapt effectively to change.

Preferred qualifications include experience in the leasing industry, particularly financial services, operations, or customer service, and Project Management Professional (PMP) certification.

YOU SHOULD BE ABLE TO TELL US

• How you developed an implementation plan, identified critical milestones and risks, and delivered against client expectations.
• About a time you resolved an implementation issue or managed a scope change while keeping cross-functional stakeholders aligned.
• How you tracked and communicated project progress, validated deliverables, and helped prevent service disruption.
• How you used client feedback or project lessons to improve a process or influence another team.

WHY ELEMENT

At Element Fleet Management, you will help turn new client commitments into successful operational launches. You will work with colleagues across Sales, Operations, Finance, and Customer Service, bringing together the expertise needed to support clients and improve the implementation experience.

LOCATION AND WORKING ARRANGEMENT

• Location: 10200 Grand Central Ave, Owings Mills, MD
• Working arrangement: Hybrid
• Travel: 10–15%

COMPENSATION

The hiring base salary range for this position is $75,500 - $103,840 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.

Applicants must be legally authorized to work in the country where the position is based. Element Fleet Management does not provide sponsorship or support for obtaining or maintaining work authorization for this position.

What’s in it for You
•  A culture of innovation, empowerment, decision-making, and accountability
•  Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
•  Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
 

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.

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