Onboarding Manager, Capital Markets

Job Description
Onboarding Manager, Capital Markets (Australia & New Zealand)
Sydney
Monday-Friday, full-time
Hybrid: 3 days onsite + 2 days WFH
Introduction
Client onboarding is a critical function at CSC. We empower businesses of all sizes, wherever they are in the world, to navigate the complexity of ever-changing rules and regulations.
You will be a key senior member to facilitate the 'best in class' onboarding journey for our clients by working closely with our business teams to provide guidance and support in various processes.
We are seeking a professional who is passionate about the AML/KYC onboarding process, and is seeking to grow their career.
Your responsibilities
Client onboarding

• Receive and provide initial assessment on client KYC onboarding information.
• Act as liaison between our business and compliance functions to successfully onboard clients efficiently and in adherence with our robust internal controls.
• Constantly seek to improve our internal processes as we strive to continuously improve our client experience.
• Act as Subject Matter Expert to business teams to ensure a consistent approach to our client onboarding requirements, and to stay updated on AML/KYC regulatory changes.

File Review

• Collect and analyse business data for annual file reviews.
• Be responsible for any remediation plans, working closely with the business teams and clients.
• Prepare ongoing management reports to assist with group reporting requirements.

What technical skills, experience, and qualifications do you need?
Experience in the following is required:

• 5+ years in a similar position.
• Conducting background checks on individuals, companies and trust structures.
• Familiarity with screening tools and processes (e.g. PEP's, sanctions, adverse media).
• Verifying identities, company structures, shareholdings and more.
• Liaising with clients and guiding them through the verification process.
• Handling queries and providing stellar service, both internally and externally.
• Keeping up-to-date with regulatory changes, with a continuous improvement mindset.
• Experience managing and mentoring junior onboarding staff is advantageous.
• Overseeing workload distribution and productivity.
• Identifying opportunities to improve internal processes and client outcomes.
• Strong attention to detail and the ability to work in a fast-paced, high-volume environment.

Preferred Qualifications:

• A University Degree is preferred;
• Experience working within a top tier bank or asset management firm is greatly advantageous.
• Experience managing direct reports is also advantageous, however the candidate we are seeking will be a motivated self-starter equally happy to work on their own at times.

#LI-KK1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.