Onboarding Data Migration Specialist

Location: Provo, UT (Full-Time, In Office)

Ready to start your career at a growing SaaS Company?

Now is the time to join our team here at Rain, located near Provo, Utah, Rain Retail is one of the fastest-growing cloud-based SaaS companies in Utah.
We serve specialty retailers across multiple markets including ski, surf, music, scuba, and craft stores. We've been in business for 15 years and currently have a team of 280 people across various departments: such as sales, support, fulfillment, and development. Our employees enjoy the benefit of working in a small business atmosphere without the politics and headaches that come with a large corporation. We have 5 company values we live by: Happy, Honest, Humble, Hardworking, and Heartfelt. We strive to represent these values in every interaction with customers and co-workers alike. Do you also live by the 5 H’s? If so, you will love our company! We are looking for a Data Migration Specialist to join our team! Learn more about Rain Retail: https://www.rainpos.com/
After realizing that the Rain Team is for you, you'll see that the career advancement opportunities within Rain are indicative of our focus on developing our employees and meeting the demands of our customers as we continue to grow in the industry. 

Data Migration Specialist Role Overview:

You will work with customers via phone, text, and email to help with migrating our customer’s platform data from their current retail software over to our cloud-based solution. The data will primarily be in .CSV format and will include data sets such as:

• Product Data
• Customer Data
• Rental Data
• Sales History Data

As a Data Migration Specialist at Rain, you must maintain customers' trust as a skilled Data Migration Specialist. You will use critical thinking and people skills to assure Rain customers of swift data conversion. Joining the Rain team is where you’ll receive your training, get exposure to our software and practice your data conversion skills.
You will have the responsibility of working with customers who are in the Data Migration phase of their overall Onboarding journey to assist with getting their exports out of their current retail software and manipulating that data to fit a format that will upload to our solution. 

What you bring:

• 2+ years of data conversion experience, ideally in retail platform environments
• Strong proficiency with Microsoft Excel
• Handling large data sets
• Ability to deal with text and number field mapping and analysis
• Ability to analyze, summarize, and interpret data
• Ability to use existing migration tools and provide insights into improvements or streamlining of tools and processes
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational skills and attention to detail
• Ability to multi-task and work in a challenging, fast-paced environment
• Ability to work independently and across functional lines
• Project management skills
• Highly motivated with an ability to work well in a fast-paced environment
• The Migration Sepcialist is expected to meet and work with individuals across the organization in a variety of functions

What can we offer you, you ask?

• The best company culture around! (We recently won a Top Place to Work Award in Utah)
• Opportunities for advancement within our organization.
• Company activities such as Lagoon Day, movie nights, and dinners!
• A stocked kitchen waiting for you.
• Employee Referral Program, earn money for referring your friends. (Who doesn’t like more money?)
• Multiple full-time work schedules are offered: (7 am - 4 pm, 8 am - 5 pm, or 9 am - 6 pm M-F)
• The ability to earn additional bonuses and incentives
• Paid Time Off (15 days) plus paid Holidays
• Medical, Dental, Vision, Life Insurance Plans, and a 401k

Salary - $45k - $50k

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