Onboarding and Engagement Manager

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Hiring Remotely in Chigatanahalli, Challakere, Chitradurga, Karnataka
Remote
News + Entertainment • Social Media
The Role

Company Description

Lokal - India's largest hyperlocal platform in Indian languages is focussed on building a world-class product for non-english speakers in India by providing them local information, classifieds and evolving with more meaningful use cases every day. We are operational in Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Karnataka, Maharashtra, Gujarat, Punjab and West Bengal with 10M+ downloads as on today.

Job Description

Key Responsibilities: - Process leads generated through multiple channels and guide potential candidates through the application process.
- Schedule and conduct interviews to evaluate candidates on key skills such as communication, empathy, and emotional maturity.
- Develop and deliver training programs that equip wellness buddies with the necessary skills and knowledge for success on the platform.
- Facilitate a smooth onboarding process that integrates new wellness buddies into our community guidelines and operational standards.

Qualifications

Minimum 1 year of experience in Supply operations, Human Resource, B2B or enterprise sales, customer support
- Good understanding of mental health principles or adaptability to learn - this is for assessing and supporting wellness buddies along the process.
- Fluency in Tamil or Telugu, along with proficiency in English.
- Good verbal and written communication skills for effective interaction with candidates and internal teams
- Proficiency in Tamil or Telugu and English
- Strong skills in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting.

Additional Information

Minimum 1 year of experience in Supply operations, Human Resource, B2B or enterprise sales, customer support
Minimum 1 year of experience in Supply operations, Human Resource, B2B or enterprise sales, customer support
Salary Range upto 6LPA 

The Company
Bangalore
200 Employees
On-site Workplace
Year Founded: 2018

What We Do

Founded in 2018, Lokal is on a mission to strengthen hyperlocal communities by enabling its mostly non-English
users to share, interact and transact in their regional language. Lokal users gain access to hyperlocal information
such as daily commodity prices, local jobs, real estate, matrimonial, local business advertorials and classifieds
which would otherwise be scattered across local newspapers. The app is available in Kannada, Telugu, Tamil,
Malayalam and Marathi, and has 10 million downloads with a presence in 100+ districts across South India. Having
achieved unmatched user density in deep tier 2 & 3 locations in India, Lokal has been supported by marquee
investors, namely 3one4 Capital, India Quotient, Y Combinator.

To know more do click: https://getlokalapp.com/

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