Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s KYC Operations Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The KYC Onboarding and Client Support Unit Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
What you’ll do
Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices (CCB, GNB, CB, DCC, Markets, TTS)
Follow local Ukrainian requirements in KYC/AML and execute respective controls
Serve as point of contact for internal partners and external clients, interacting with key teams to identify and resolve KYC related questions
Ensures customer KYC inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
Conduct necessary analyses to address client needs
Communicate resolutions to clients
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global KYC AML Standards
Maintain KYC Workflow Tool
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Eager to use, explore, and understand how emerging technologies, such as Artificial Intelligence, assist in improving checks for financial crime and compliance (KYC, AML, Sanctions).
What we’ll need from you
1-2 years of relevant experience in KYC/AML
Experience in banking operations, financial monitoring and compliance
Strong Client communication experience
Knowledge of local Ukraine legislation and requirements in AML/KYC area
Fluent Ukrainian and English languages are required
Proven ability to make effective and timely decisions
Consistently able to anticipate and respond to customer/business needs
Demonstrated ability to build and cultivate partnerships across business regions
Experience using AI-powered tools to enhance productivity, streamline processes and support data analysis.
Master's degree/University degree or equivalent experience.
What we can offer you
By joining Citi Ukraine, you will not only be part of a business casual workplace with a hybrid working model (partly office, partly work from home), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Continuous career progression opportunities at one of the world's largest full-service global banks
Paid parental leave program - maternity leave and paternity leave
Private medical care program and life insurance
Employee assistance program
Career management and mentoring programs by senior colleagues and leaders
Inclusive and friendly corporate culture where diversity and equality is widely recognized
Gaining knowledge about banking and capital market products provided by Citi to clients on a global scale
Access to Citi’s huge training database and subscription to external online training providers, such as Udemy and Degreed.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-NS10
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Job Family Group: Operations - Services------------------------------------------------------
Job Family:Business KYC------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 1-2 years of relevant experience in KYC/AML
- Experience in banking operations, financial monitoring and compliance
- Strong client communication experience
- Knowledge of local Ukraine legislation and requirements in AML/KYC area
- Fluent Ukrainian and English languages
- Proven ability to make effective and timely decisions
- Demonstrated ability to build and cultivate partnerships across business regions
- Experience using AI-powered tools to enhance productivity and data analysis
- Master's degree/University degree or equivalent experience
- Ability to operate with limited supervision and exercise independent judgement
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
