GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
- The role assists and guides all shipboard candidates through the initial documentation process required for onboard employment.
- This role ensures compliance with US Coast Guard and Company policies and protocols, maintains adequate manning levels, and oversees the gathering, reviewing, and filing of all candidate documentation.
- Additionally, the administrator is responsible for data entry of candidate information into the Success Factors applicant tracking system..
- Maintain and update applicant information and status for all new hire candidates throughout the pre-employment process in Success Factors.
- Review applicant documents provided by recruiters and candidates, including passports, birth certificates, state licenses.
- Prepare onboarding folders for each new hire candidate, ensuring the security of sensitive information.
- Send required applications and authorization letters via DocuSign to new hire candidates for completion.
- Request background checks for new hire candidates.
- Arrange medical appointments for new hire candidates.
- Collect and verify that all documentation for new hire candidates is complete and valid.
- Set up completed new hire candidates for training.
- Manage personal and departmental inboxes daily to ensure timely responses to emails.
- Work closely with the medical department to ensure all potential crew members meet USCG regulations and physical requirements for shipboard employment.
- Coordinate with Assignment Specialist to ensure the pipeline of applicants meets the upcoming needs of the vessels.
- Perform other job-related functions as assigned..
DEGREE TYPE:
- High School Diploma.
- 1 year experience in business/administrative roles.
- Six months experience working with candidates personal information and appointment setting is preferred.
- Cruise line experience is strongly preferred, specifically as it relates to staffing and dealing with large crew movement..
- Excellent interpersonal and organizational skills.
- Ability to meet deadlines and manage high-volume new hire processing in a fast-paced environment.
- Strong written and verbal English communication skills for effective interaction with new hire candidates and ship/shore side team members.
- Ability to communicate effectively with individuals from diverse cultural backgrounds.
- Proficiency in Microsoft Office Suite, with a focus on Outlook, Word, and Excel.
- Ability to shift priorities based on scheduling and business demands.
- Capability to work autonomously with minimal supervision.
- Ability to handle and maintain confidential information..
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Skills Required
- High School Diploma
- 1 year experience in business/administrative roles
- Six months experience handling candidates' personal information and appointment setting
- Cruise line staffing or large crew movement experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Experience using SuccessFactors applicant tracking system
- Experience using DocuSign or e-signature workflows
- Strong written and verbal English communication skills
- Ability to handle and maintain confidential information
- Excellent interpersonal and organizational skills; ability to manage high-volume new hire processing
