We are seeking an OnBase ECM & Atlassian Platform Administrator - Intermediate to provide combined platform administration and sustainment for enterprise content management and work management/collaboration tools in secure environments. This role supports configuration, workflow automation, user access management, reporting, and troubleshooting across multiple platforms while ensuring changes are controlled, documented, and supportable.
Responsibilities:
- Administer, configure, and sustain Hyland OnBase enterprise content management solutions, including document types, keyword configurations, disk storage groups, ingestion processes, Unity/Web clients, user access controls, workflows, and forms to support secure and efficient records management.
- Design, develop, and optimize OnBase workflows, Unity Forms, and document automation solutions to digitize business processes, improve operational efficiency, and enhance information management capabilities across the organization.
- Administer and maintain Atlassian platforms, including Jira, Jira Service Management (JSM), and Confluence, by managing projects, spaces, workflows, permission schemes, automation rules, dashboards, templates, and collaboration tools to support business and IT operations.
- Serve as the primary technical resource for both OnBase and Atlassian environments, providing customer support, gathering requirements, troubleshooting platform issues, coordinating upgrades, patches, releases, and approved plugin implementations while ensuring compliance with security and governance standards.
- Maintain comprehensive system documentation, knowledge articles, configuration records, and operational procedures while delivering user training, guidance, and best practices to promote platform adoption, reliability, and continuous improvement.
- Other duties as assigned.
Qualifications:
- Years of Experience: 3+ years hands-on OnBase administration and 3+ years hands-on Jira/Confluence administration (or comparable combined experience).
- Education Level: High school diploma/GED.
- Clearance Requirements: Must have active Top Secret (TS) clearance.
- Certification Requirements: Atlassian ACP certifications (preferred) and/or OnBase admin/workflow certifications (preferred).
- Travel may be required for role.
- Any other work-related qualifications needed for the role: Experience designing/maintaining workflows and permissions models; familiarity with JQL and automation; basic SQL skills helpful.
About Us
Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.
Benefits
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.
Equal Opportunity & Compliance Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.
DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance [email protected]
Skills Required
- 3+ years of hands-on OnBase administration experience
- 3+ years of hands-on Jira and Confluence administration experience, or comparable combined experience
- High school diploma or GED
- Active Top Secret clearance
- Experience designing and maintaining workflows and permission models
- Familiarity with JQL and automation
- Atlassian ACP certification
- OnBase administrator or workflow certification
- Basic SQL skills
What We Do
Diné Development Corporation (DDC) is a family of subsidiaries that delivers IT, professional, and environmental services to solve the dynamic challenges of government agencies and commercial firms. Inspired by our Navajo legacy, we lead with quality and ingenuity to advance our clients’ missions. We deliver exceptional solutions while creating sustainable prosperity for the Navajo Nation and communities across the world.
