Oliver Wyman - Talent Manager (Staffing / Resource Management) - Dubai

Company:Oliver Wyman

Description:

Oliver Wyman is looking to bring onboard an expereiced professional as a Talent Manager (staffing / resource management) to join our IMEA Talent Management Team!

This role is based out of our Dubai office.

Job Overview:

We are looking for an exceptional individual to join the Talent Management (TM) Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment.

The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of 80+ individuals as well as leading on all talent related topics for at least one of the practices.

This role is integral to the smooth running of the business.

Key Responsibilities:

Staffing of Projects and Practice Management

• Independently staff consultants (Associates–Principals) across IMEA for selected practices (~80+ consultants)

• Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buy‑in for staffing options and decisions.

• Run regular meetings with Industry Heads, Office and Market Leads

• Understand consultant performance, skills and development needs to facilitate a smooth staffing process

• Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing

• Understand the pipeline of potential projects and be proactive in raising issues and concerns

• Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.)

Talent Management

• Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests

• Manage the information and dialogues around wellbeing and work-life balance of consultants

• Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc.

• Collaborate with Performance Management to identify training needs of consultants

• Collaborate with HC Operations on any HC-related topics related to pool of consultants

• Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises

Performance Management

• Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit

• Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes

• Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business

• Partner with career advisors and consultants to develop thoughtful career discussions and plans

Reporting

• Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions

• Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week

• Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, time‑off and any other data is accurately reflected

• Contribute to the monthly Timesheet Variance process

Experience Required:

• Ideal candidates will have a bachelor’s degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm

• Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy

• Proven ability to foster relationships at all levels of the organization

Skills and Attributes:

• Excellent communication, teaming and organizational skills

• Ability to provide strategic guidance on any HR related area to the business

• Ability to create trusted relationships with stakeholders in the business

• Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities and different cultures

• Ability to juggle several tasks at once, organize, prioritize and manage own time

• Flexible attitude, hard-working, be prepared to step outside of job description if needed

• Attention to detail and high level of accuracy

• Ability to work with confidential data

• A team player able to function independently, but collaboratively, in a fast-paced environment

• An individual known for their enthusiasm, integrity and willingness to “roll up their sleeves” to get the job done, even the more mundane aspects of the job

Technical Skills:

• Strong Word, Excel, PowerPoint and Outlook skills.

• Fluent in English (written and verbal)

• Experience working with a resource management system highly desirable

• Proficient with data analysis and reporting

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.