At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $27 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Job Overview:
The CCG (Core Consultant Group) is Oliver Wyman’s pool of early-tenured consultants. The CCG typically have between 0-4 years of consulting experience and join at entry-level as university graduates. The Talent Manager is primarily responsible for the staffing and performance management of ~40-50 consultants; are in constant contact with their consultant group to know and understand their current strengths, development objectives, personal preferences and career goals. You'll also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues. A successful Talent Manager will proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. You will work in a tight knit team against demanding timelines to help deliver Oliver Wyman’s business model.
***This is a hybrid role that will require a presence in the office 3 days per week. There is no option to be fully remote.***
Key Responsibilities:
Talent Management:
Ownership of the project staffing for your consultant population (~40 consultants, in Chicago)
Track your consultant’s performance, skills and development needs to help guide their growth and progression within OW
Assist your consultants with any employee relations issues or general Human Capital questions
Coordinate with the Learning and Development team on appropriate training for your consultants
Ensure consultant files (bio slides, project reviews, technical skills, etc) are kept current and readily available for project proposals
Understand the performance management framework and competency model and how it applies to own consultant's situations
Participate in monthly meetings to discuss consultant performance and highlight any situations that require additional follow up
Support the Regional TM Head in running the semi-annual performance management process; including the analysis of performance outcome results
Project Staffing:
Help to ensure all projects are staffed via our weekly staffing process (working across the TM community) by understanding the pipeline and what specific skills are needed for each request
Coordinate and interact daily with the TM team to provide “best fit” solutions on projects
Help to make tough staffing decisions across the Industry and Capabilities Teams and ensure we are meeting client needs
When consultants are available; manage all non-billable requests to effectively utilize their time
Experience Required:
Bachelor’s Degree or equivalent work experience
3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
Management consulting and/or Human Resources experience preferred
Experience in resource management at professional services and/or consulting environment preferred
Skills and Attributes:
Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners-Consultants) as well as projecting confidence in the message that you are delivering
Strong Microsoft Excel and PowerPoint skills; as well as an ability to learn new tools and become a super-user of the systems/databases utilized by the TM team
A strong attention to detail and high level of accuracy as you may be asked to juggle several tasks at once; as well as the ability to organize, prioritize and manage own time effectively to meet deadlines
Ability to work with confidential data
The applicable base salary range for this role is $85,000 to $115,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Skills Required
- Bachelor's degree or equivalent work experience
- 3-5 years relevant professional experience in a fast-paced client services environment
- Management consulting and/or Human Resources experience
- Experience in resource management at a professional services and/or consulting environment
- Excellent interpersonal and stakeholder communication skills
- Strong Microsoft Excel and PowerPoint skills and ability to learn new tools/systems
- High attention to detail, strong organizational and time-management abilities
- Ability to work with confidential data
What We Do
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
