Oliver Wyman - Lead Creative Traffic Manager - London

Company:Oliver Wyman

Description:

Do you thrive in a fast-paced, creative production environment? We are a dynamic and award-winning in-house creative production studio. Our team is a collective of thinkers, creators, and doers who are passionate about delivering outstanding creative solutions. We are currently seeking a Lead Creative Traffic Manager to join our team and contribute to the seamless execution of our creative projects.

About the Role:

The Lead Creative Traffic Manager is a leadership role focused on overseeing the workflows of the global Presentation Studio, a team of over 150 professionals. You will manage a team of 6 regional traffic managers, ensuring efficient resource allocation, adherence to brand standards, and operational consistency across regions. Reporting directly to the Head of Creative Operations, you will also provide regular updates to our senior leadership on team performance, process improvements, and strategic initiatives.

This role is critical to ensuring the Presentation Studio operates smoothly, delivering high-quality outputs efficiently and effectively that align with client and business needs.

Key Responsibilities:

• Workload Management:

  • Oversee global workflows and incoming requests for the Presentation Studio, ensuring efficient allocation of tasks.

  • Prioritize projects strategically, considering business needs, scope, and resource availability.

  • Assign resources to projects based on skill sets, team strengths, and global priorities.

  • Collaborate with regional managers to identify the best team members for high-impact initiatives.

  • Analyze utilization data and partner with global managers to enhance team productivity and capacity.

  • Monitor project progress, address potential roadblocks, and implement solutions to ensure timely and high-quality delivery.

  • Drive process improvement initiatives, ensuring workflows are efficient, scalable, and globally consistent.

• Communication and Collaboration:

  • Build strong, productive relationships with internal clients, traffic managers, and creative leads across global regions.

  • Act as the central point of communication, fostering collaboration between the Presentation Studio and the senior leadership team.

  • Set a positive tone for collaboration, communication, and expectation management.

  • Develop and implement effective feedback mechanisms to enhance team communication and project alignment.

  • Act as a trusted advisor for both the traffic team and creative stakeholders, ensuring alignment and satisfaction at all levels.

  • Ensure the traffic team and stakeholders are aligned on expectations, goals, and priorities.

• Problem-Solving:

  • Lead a solutions-oriented approach, guiding the team to resolve challenges effectively and proactively.

  • Tailor solutions to meet the unique needs of projects while ensuring alignment with global objectives.

  • Provide strategic insights and recommendations to refine resource planning and workflow practices.

Qualifications:

• Have a minimum of 5 years of experience as a Traffic Manager with experience in managing a distributed team.

• Have a strong understanding of the creative workflow and the ability to manage multiple projects simultaneously.

• Have excellent communication and interpersonal skills, with the ability to build rapport with internal clients and colleagues.

• Have exceptional organizational and time-management skills, with the ability to prioritize effectively.

• Be solution focused – an amazing problem solver!

• Be proficient in Microsoft Office Suite and project management tools.

What we can offer you:

• Full time job contract with an attractive compensation package (including year-end financial bonus)

• Selection of benefits

• Opportunity for professional growth in a stable, global company

• Access to mentoring and training programs

• Inclusive culture with Employee Resources Groups and CSR activities

• Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance.

Please send us your resume in English.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.