Oliver Wyman - IMEA AI Transformation Manager - Mumbai or Gurugram

Company:Oliver Wyman

Description:

Oliver Wyman is seeking a seasoned AI Transformation Manager  to join our Mumbai or Gurugram office and be part of our IMEA (India Middle East Africa) region.

Job Overview:

Oliver Wyman is seeking an AI Transformation Manager to lead the adoption, integration, and scaling of AI capabilities across consulting teams and support functions in the IMEA region.

This role sits at the intersection of strategy, execution, and innovation, acting as a bridge between business needs and AI solutions. The successful candidate will drive productivity improvements by embedding AI tools (e.g., LenAI, ChatGPT, Claude, Agentic solutions, etc.) into day-to-day workflows while shaping the region’s AI transformation agenda.

This is a high-impact role requiring strong stakeholder engagement, problem-solving, and a deep passion for emerging technologies.

Key Responsibilities:

• AI Transformation and Adoption: Support the OW’s AI transformation by enabling the integration of AI tools into consulting and support teams' workflows to improve efficiency and outcomes.

• Strategy & Governance: partner with the IMEA AI SteerCo to define and execute the AI adoption strategy for the region, setting priorities from awareness campaigns to use case delivery and technology integration.   Establish governance mechanisms for prioritization, delivery tracking and value realization.

• Capability building and training: Collaborate with L&D to help design and deliver tailored AI training programs, workshops, boot camps and learning modules to upskill colleagues at all levels (Consultants, Support Professionals, Partners, Specialists). Promote awareness of AI capabilities and use cases across the firm.

• Develop, Curate and disseminate AI use cases developed across the region and firm-wide as per relevance, to facilitate cross-team adoption and maximize impact.

• Stakeholder engagement and change management: Lead and coordinate AI SWAT teams at multiple levels across the IMEA region (project, CIT, Practice, SP functions), ensuring alignment, communication, and sharing of progress, challenges, and successes. Empower teams to escalate AI needs and share innovations.  Act as a trusted advisor to Regional and QI leadership and partners on AI-enabled transformation opportunities and challenges. Facilitate Boot camps, workshops and strategy sessions to incorporate AI into broader firm initiatives.

• Solution development: Partner with the Quotient Inside team and Technology function to develop AI solutions (Assistants, tools, automated agents, platforms) that meet user needs and address operational challenges.  Build or prototype AI assistants or agentic solutions and workflows where appropriate. Facilitate smooth collaboration between business and QI and technical teams.

• Performance tracking & impact measurement: Develop and implement robust change management frameworks for AI adoption. Drive communication plans to ensure stakeholder engagement, feedback loops, and sustained usage of AI initiatives.

• Define KPIs and success metrics for AI adoption, productivity improvements, and user satisfaction. Regularly report on progress and impact to regional leadership and SteerCo.

• Responsible AI & Risk Management: Ensure responsible AI adoption by monitoring risks, ethical considerations, and compliance with internal policies and external regulations. Promote best practices related to data privacy and AI ethics.

• Stay abreast of global AI trends, emerging technologies, and industry best practices. Recommend continuous improvements to AI tools, processes, and training to maintain competitive advantage.  

Experience and Skills Required:

• 5 to 8 years of experience in Management Consulting, transformation or digital roles

• Strong AI literacy with hands-on familiarity with LLMs, copilots, automation, and agentic solutions

• Ability to translate business needs into practical AI-enabled solutions, with a wider understanding of the process and workflow impact

• Deep understanding of operational processes and process reengineering

• Excellent problem-solving and structured thinking capabilities

• Strong stakeholder management and influencing skills, including senior leadership (Partners/COO level)

• Proven ability to drive change and adoption in complex, matrixed organizations

• Execution-oriented mindset with ability to take initiatives from concept to scale

• Passion for emerging technologies and continuous learning

• Ability to operate effectively in ambiguous and fast-changing environments

• Strong communication skills, with the ability to simplify complex AI concepts or other tech solutions

• Collaborative and able to work across business and technical teams

• Experience or interest in building/prototyping AI tools, assistants, or workflows

• High degree of ownership, proactiveness, and entrepreneurial mindset

• Strong time management and prioritization skills across multiple initiatives

• Commitment to ethical and responsible use of AI technologies

• Strong desire to be a part of a high-growth, entrepreneurial environment with willingness to suggest and test new ideas / ways of working

What we can offer you:

• A stimulating working environment that provides opportunities for professional growth, access to mentoring and training programs, varied learning opportunities working in diverse and dynamic team environment.

• Attractive compensation package and selection of benefits

• Friendly and flexible workplace that promotes work-life balance

• An exciting social calendar ranging from local team lunches to international offsites

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. 

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.