Oliver Wyman - Creative Traffic Coordinator - Warsaw

Company:Oliver Wyman

Description:

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

Creative Traffic Coordinators play a pivotal role in the Presentation Studio by serving as the primary point of contact for requestors and stakeholders across Oliver Wyman.

They efficiently manage incoming requests, assign tasks to team members, and facilitate collaboration with other Creative Studio functions, such as Design, Video, and Digital. By building strong relationships and understanding the evolving needs of requestors, they promote our products, services and values effectively.

Coordinators are responsible for scheduling and prioritizing tasks globally, leveraging their skills to assist with smaller jobs while ensuring seamless workflow. Their ability to juggle multiple tasks with attention to detail is essential for supporting the team's creative talents and delivering high-quality results.

Key Responsibilities:

• Managing inbox and responding to requests.

• Assigning, updating, and prioritizing work by using internal workflow tool.

• Monitoring global waitlist requests, focusing on their scope and business priority.

• Understanding local project needs and awareness of pressing business needs.

• Collaborating with global coordination team, taking active participation in global coordination meetings, and suggesting new solutions.

• Assisting the team with prioritizing their work where needed.

Your Experience:

• Bachelor’s degree.

• Strong Outlook skills

• English fluency (written and spoken) required

• Minimum 1 year experience with coordinating activities, customer service or scheduling in complex scenarios.

Your skills and abilities:

• Workflow Management: Strong ability to develop, implement, and refine workflows that ensure efficient resource allocation and smooth project progression.

• Resource Allocation: Proven skills in balancing workloads and optimizing team resources to meet deadlines and project demands.

• Communication Excellence: Clear and effective communicator, ensuring alignment between stakeholders, creative teams, and leadership throughout project lifecycles.

• Process Optimization: Experienced in identifying bottlenecks and implementing improvements to enhance efficiency and operational consistency.

• Collaboration and Flexibility: Skilled at fostering collaboration across teams, adapting to shifting priorities, and maintaining a welcoming, client-focused approach.

Your Additional skills that will give you an advantage:

• Branding: Maintain a good understanding of the brand's values, visual identity, and tone of voice.

• Project/Resource Management: Triage incoming projects, assessing their alignment with business priorities and resource availability. Monitor project timelines and ensure all tasks meet deadlines and quality standards.

• Innovation & Adaptability: Respond quickly to shifting priorities, adjusting plans to meet business and creative needs.

• Soliciting Opinion: Gather feedback from creative and operational teams to identify areas for improvement.

• Leadership: Guide teams in prioritizing tasks and managing workloads effectively.

• Culture: Promote a collaborative and efficient work environment that values clear communication and teamwork. Celebrate team achievements and create opportunities for professional growth.

• Ethics & Compliance: Ensure resource allocation and workflows comply with organizational policies and legal standards. Proactively identify risks and develop strategies to mitigate them.

• AI: Explore AI tools for resource forecasting, capacity planning, and workload optimization.

What we can offer you:

• Full time job contract with an attractive compensation package

• Flexible benefits package which you can tailor to your needs (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan)

• Opportunity for professional growth in a stable, global company

• Access to mentoring and training programs

• Inclusive culture with Employee Resources Groups and CSR activities

• Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance

• A range of digital collaboration and online communication tools to support effective team work

• Various social initiatives and learning opportunities adapted for virtual settings

• Fresh fruit, beverages and snacks while working in our modern office near the city center.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

• We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. 

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.