Oilfield Sales Support Specialist
RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We are more than a distributor - we are a team focused on innovation, service excellence, and long-term customer partnerships.
Why RelaDyne?
- Competitive base pay + uncapped commission opportunity
- Full benefits (medical, dental, vision, life, disability, HSA)
- Generous PTO & sick time
- 401k with company match
- Career growth with a company that invests in its people
Responsibilities
In addition to the essential job functions described below, all associates will perform duties as requested by management. Responsibilities may vary based on location and business needs.
- Support assigned sales representatives with daily account management and sales activities
- Provide coverage for sales representatives, including responding to customer inquiries and managing requests
- Process customer orders (fuel, lubricants, tanks, and related services) accurately and in a timely manner
- Obtain, create, and manage purchase orders to support customer and operational needs
- Assist in coordinating delivery schedules, service timelines, and logistics with operations teams
- Maintain schedules and tracking for delivery compliance and service completion requirements
- Analyze tank reports and customer data to ensure timely completion of monthly service requirements
- Maintain accurate and up-to-date customer and opportunity information within Salesforce
- Identify potential sales opportunities and communicate leads to the sales team for follow-up
- Communicate customer feedback, market insights, and service opportunities to internal stakeholders
- Escalate customer concerns or service issues appropriately to ensure timely resolution
- Coordinate shipping schedules and delivery of products and services with internal teams and customers
- Attend product and sales training to enhance knowledge and support sales effectiveness
- Partner cross-functionally with sales, operations, and customer service teams to ensure seamless execution
- Maintain regular, reliable attendance and engagement in on-site activities
Qualifications
- Minimum of 1+ year of administrative, sales support, or related experience, preferably in oilfield, energy, or industrial environments
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Valid driver's license and a good driving record
- Reside withing reasonable commuting distance
- High attention to detail with a focus on accuracy and follow-through
- Strong analytical and problem-solving skills
- Ability to work independently while also collaborating effectively across teams
- Strong customer service mindset with the ability to build and maintain positive relationships
- Effective verbal and written communication skills
- Strong interpersonal skills with the ability to work effectively in a team environment
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience with CRM systems (Salesforce preferred)
- Ability to prioritize, multi-task, and manage time effectively in a high-pressure environment
- Willingness to work a flexible schedule and occasional travel as needed
Preferred Qualifications
- Experience supporting oilfield, fuel, lubricant, or industrial service operations
- Familiarity with logistics, delivery coordination, or field service environments
- Exposure to sales processes, pipeline tracking, or account management support
At RelaDyne, you’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.
Safety-Sensitive Position Notice:
This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.
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Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
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Skills Required
- Minimum of 1+ year of administrative, sales support, or related experience
- Valid driver's license and a good driving record
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience with CRM systems (Salesforce preferred)
What We Do
RelaDyne, headquartered in Cincinnati, OH, combines many years of expertise with our valued associates to serve more than 10,000 clients in the automotive, commercial and industrial industries. We strive to deliver valuable, dependable service and effective solutions as a trusted partner to our customers. Our core business, focused on lubrication excellence, is accomplished through offering unmatched products and services in which we improve the reliability and efficiency of our customer’s equipment for increased profitability of their business. Through an understanding of each customer’s specific needs, our team of dedicated associates becomes a valued extension of their operations.
