Officer, Training and Development -AWARD

Posted 8 Hours Ago
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Nairobi, KEN
In-Office
Senior level
Professional Services • Social Impact • Consulting • Agriculture
The Role
Coordinates in-person, virtual, and blended AWARD training programs; develops inclusive curricula, learning modules, facilitator and learner materials; administers LMS content, assessments, records, and reports; supports virtual event technology; manages trainer contracts, logistics, and payments; maintains knowledge repositories; follows up on participant outcomes; and liaises with partners, trainers, and stakeholders to improve training delivery.
Summary Generated by Built In

AWARD Training Activities Coordination (in person, virtual and blended):

Seamlessly coordinate AWARD training activities for its fellowship programs and partner institutions in fulfilment of AWARD’s mandate by undertaking the following: 

  • Timely planning, scheduling, and execution of courses as per the AWARD workplan.
  • Course materials are prepared according to AWARD’s training standards.
  • Training venue requirements outlined and shared with operations and other relevant units.
  • Effectively communicate with participants regarding course schedules, course requirements, pre-course activities, deadlines, and monitor progress.
  • Administer course assessments, monitor progress and generate reports.
  • Provide support during actual delivery by ensuring training tools and equipment are available and in working condition and trainers' and participants’ needs are addressed.
  • Provide online technical support during virtual training events by

o   Configuring breakout rooms, polls, waiting rooms, registration, interpretation channels, captions, and recordings.

o   Orienting trainers, staff, and participants on virtual delivery tools and best practices.

  • Maintain accurate records of training attendance, completion, training and evaluation reports.
  • Attend inter-unit meetings supporting training deliveries.

Curriculum Design and Content Development:
Actively participate in planning and design of curriculum for in-person and virtual AWARD courses by undertaking the following: -

  • Together with subject matter experts, participate in the design, development, review, and updates of the AWARD courses curriculum and content.
  • Develop learning modules that integrate synchronous (live) and asynchronous (self-paced) learning components.

o   Integrate inclusive and accessible learning practices into course design.

o   Develop pre-course and post-course learning activities to extend learning beyond live sessions.

  • Develop facilitator guides, learner guides, workbooks, and session plans for in-person, virtual, and hybrid delivery.
  • Ensure content is optimized for delivery through the Learning Management System (LMS).
  • Review and update existing curricula to ensure relevance, quality, and alignment with emerging trends and AWARD training standards.
  • Recommend and incorporate digital learning tools and technologies for both in-person and virtual trainings that enhance learner engagement and collaboration..

Trainers and Resource Persons Management:
Manage the contracts and terms of reference of AWARD Trainers and other training resource persons in compliance with ICRAF and AWARD guidelines by undertaking the following: -

  • Support the recruitment and onboarding of trainers and other resource persons.
  • Maintain and update trainers’ database, areas of expertise and qualifications matrix.
  • Actively participate in the allocation of trainers to various training activities as per AWARD’s workplan.
  • Help prepare training budgets related to trainers’ engagement, training materials, and tools.
  • Assist in drafting, reviewing, and processing trainer contracts, service agreements, and TORs.
  • Ensure all trainer contracts are signed and filed in the designated folders.
  • Track contract timelines, expiration dates, and renewals of training service providers.
  • Ensure compliance with HR, procurement, or donor-related requirements.
  • Maintain records of trainer payments and provide the Finance Unit with relevant documentation to facilitate payment processing.
  • Ensure that trainers receive training briefs, programs, training materials, travel and logistical support.
  • Attend and provide feedback during training post-session debrief with the trainers.

Knowledge Management:
Manage the knowledge management of the AWARD training courses content, resources, tools and Learning Community Portal by undertaking the following: -

  • Ensure physical and digital learning resources such as workbooks, slides, handouts, reports (training and evaluation), learning aids are filed and easily accessible.
  • Support the development and maintenance of vibrant learning resources repositories to serve AWARD training courses
  • Assist in collecting, organizing, and categorizing training materials and reports.
  • Ensure consistency, quality, and accuracy of information stored in knowledge systems.
  • Gather reports, analyze participants' and facilitators' feedback, and share with relevant units
  • Ensure current virtual learning platforms and digital collaboration tools are updated, available, and accessible when required
  • Assist with analyzing learning portal usage and identifying gaps or improvement areas.
  • Provide support to staff in accessing or retrieving training-related materials.

Pre-course and Post-training Follow-up:
Support to develop, administer and follow up pre and post-training activities to participants by undertaking the following: -

  • Customize existing pre-course activities
  • Communicate pre-course activities and requirements to participants
  • Administer assessments test surveys
  • Generate reports
  • Disseminate the reports/feedback
  • Follow up on participants' post-training requirements/expected outputs.
  • Undertake continuous improvement and innovation by conducting periodic curriculum reviews based on participant feedback, learning analytics, and organizational priorities.
  • Review training materials to ensure consistency, instructional quality, branding, and accessibility.

Liaison person with AWARD Training Stakeholders:

Maintain cordial working relationships with partner institutions, development partners, and other related stakeholders to ensure seamless delivery of AWARD courses by doing the following tasks:-

  • Assist in facilitating communication between training partners, participants, and AWARD.
  • Schedule and document meetings with stakeholders.
  • Follow up on action items, requests from participants, trainers and related stakeholders.
  • Maintain a contact database of key stakeholders and partners.
  • Prepare formal congratulatory messages to AWARD training alumni and stakeholders for key milestones as and when necessary.
  • Follow up on disputes or complaints from participants and trainers and have them addressed by the relevant units/office


Requirements
  • Master’s degree in education, or training and development, and/or related fields
  • At least 5 years of progressive experience in capacity development, managing training programs, preferably in an international or regional organization.
  • Professional certification in virtual facilitation and learning technologies, e-learning instructional design
  • Demonstrated experience providing technical support in virtual and blended learning using digital learning technologies and learner engagement techniques.
  • Experience administering a Learning Management System (LMS).
  • Experience providing technical support during live online events
  • Working knowledge of the French language would add value given that we now have partners and participants from francophone countries.
  • Ability to manage and lead hybrid teams.
  • Expertise and experience in delivering training or capacity development intervention on gender-responsive approaches in agrifood systems, would be an added advantage.


Skills Required

  • Master's degree in education, training and development, or a related field
  • At least 5 years of progressive experience in capacity development and training program management, preferably in an international or regional organization
  • Professional certification in virtual facilitation and learning technologies or e-learning instructional design
  • Demonstrated experience providing technical support in virtual and blended learning using digital learning technologies and learner engagement techniques
  • Experience administering a Learning Management System (LMS)
  • Experience providing technical support during live online events
  • Working knowledge of French
  • Ability to manage and lead hybrid teams
  • Experience delivering training or capacity development interventions on gender-responsive approaches in agrifood systems
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The Company
HQ: Bogor
Year Founded: 1993

What We Do

CIFOR-ICRAF is a collaborative research organization and a global leader in using trees, forests, and agroforestry to tackle global challenges such as climate change, biodiversity loss, food insecurity, and inequality, by enhancing landscape resilience.

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