Officer, Course & Program Administration (6 months & Third-Party Contract)

RMIT Vietnam is seeking a contingent worker for the Officer, Course & Program Administration role. While the position is advertised by RMIT Vietnam, the successful candidate will be employed and managed by an external service provider, who will be responsible for the labour contract.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

POSITION SUMMARY

The Officer, Course and Program Administration (CPA) supports the effective delivery of academic programs at RMIT Vietnam by maintaining accurate course data, assisting with scheduling, and coordinating approval processes. 

Working closely with the Registrar’s Group, Academic Schools, and other stakeholders, the role ensures compliance with institutional policies while providing reliable administrative support.

Reports to: Manager, Academic Governance & Systems

In direct report to: N/A

Key Accountabilities

• Assist with the coordination of the approval process for new courses and programs by preparing documentation and tracking progress through established workflows.
• Support the maintenance of academic standards by ensuring course and program information aligns with institutional policies and procedures.
• Provide administrative support to schools, departments, and other stakeholders during the course and program approval process.
• Update and maintain course and program data in academic systems, ensuring accuracy and consistency across platforms.
• Assist with class scheduling and configuration tasks, helping to optimise timetables and resource allocation under guidance from senior staff.
• Serve as a point of contact for scheduling-related queries, escalating complex issues as needed and promoting clear communication between teams.
• Contribute to the development of user-friendly guides and resources that support course and program administration processes.
• Support the creation and maintenance of training materials, ensuring they are accessible and reflect current practices.
• Perform other administrative duties as assigned to support the effective operation of the team

Key Selection Criteria

• A bachelor’s degree in education, administration, or a related field, or equivalent relevant experience.
• 1-2 years of experience in academic or administrative support, ideally within a tertiary education setting.
• Familiarity with academic standards, institutional policies, and compliance requirements.
• Proficiency in academic systems and databases, with strong skills in Microsoft Office
• Demonstrated commitment to high-quality customer service and stakeholder satisfaction.
• Strong organisational and time-management skills, with the ability to manage competing priorities.
• High attention to detail and accuracy in handling academic data and documentation.
• Ability to work independently and collaboratively within a team environment.
• Demonstrated alignment with RMIT Values and professional conduct expectations.
• Flexibility to take on new tasks and adapt to evolving academic and administrative needs.

Additional Information

• Contract duration: 06 months
• Workload: 40 hours per week
• Highly competitive gross salary
• Annual leave: 1 day per working month
• Private Insurance
• Free use of on-site sports and fitness facilities
• Library on campus and online - access to the RMIT Australia online library

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

Compliance Requirements

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 5.5 (or equivalent CEST 150). 

Further guidance will be provided during the recruitment process

To be eligible for this position, you must be a Vietnamese citizen.  Applications received from non-Vietnamese candidates will not be considered.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

#RMITVietnam

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us