Officer, Agency Operations

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Junior
Financial Services
The Role
Support daily operations related to agent appointments, agency records, benefits, policy movement, and handle client enquiries in the insurance sector.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Support the daily operations in relation to new agent appointment, agency records, agency office, agency benefits, agent movement, contract maintenance, agent termination, orphan management and policy movement

Job Descriptions:

  • Perform and execute the daily activities in relation to new agent appointment, contract signing, regulatory Annual Return, agency records maintenance, agency office arrangements, agency benefits enrollment and claims, promotion and demotion cases, contract maintenance programs, agent termination, orphan management and policy movement
  • Handle day-to-day enquiries from and provide solutions to both internal and external clients
  • Prepare routine reports and contribute to agency system enhancement to perform User Acceptance Test

Job Requirements:

  • Diploma holder 1 year working experience, relevant experience in insurance industry is preferable
  • Good understanding on financial service operations, preferable in Life Insurance
  • Able to handle multiple tasks and meet tight deadlines
  • Good interpersonal and communication skills
  • Good commend in both written and spoken English and Chinese Proficiency in Microsoft Office

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Skills Required

  • Diploma holder 1 year working experience
  • Relevant experience in insurance industry is preferable
  • Good understanding on financial service operations, preferable in Life Insurance
  • Able to handle multiple tasks and meet tight deadlines
  • Good interpersonal and communication skills
  • Good command in both written and spoken English and Chinese
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The Company
HQ: Central, Hong Kong
52,292 Employees

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

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