Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
Are you looking for a fast-paced and professional corporate office environment that offers a nice blend of consistent day-to-day tasks and special one-time or recurring projects? How about an environment full of engaging personalities who are driven to produce with high levels of service across the board? Look no further! Copart partners with customers that have unique business interests which offers exciting challenges to meet standard goals and impress on new and constantly changing opportunities. Copart is the salvage auction industry leader. We are constantly reinventing our tech and procedures to give our customers both internally and externally the best service available by utilizing the latest computer technology. The Alternate Title Specialist investigates titling issues using decision making and problem-solving skills to move vehicles through the pipeline to Auction. This involves networking across the country with our field operations for best practices and processes, staying up-to-date with legislative changes impacting the vehicle titling industry, and utilizing virtual multi-platform databases including government DMV/BMV third party sites. Responsibilities: · Utilize decision making and problem-solving skills to free up aged insurance claim vehicle inventory. · Troubleshooting and problem resolution specific to vehicle titles; odometer discrepancies, power of attorney, etc. · Ability to understand and apply all DMV laws, rules and regulations concerning insurance claim vehicles. · Efficiently and accurately identify/analyze/process ownership documents within company and state alternate special transfer guidelines. · Performs administrative duties in the office such as data entry, follow-ups, reports, and word processing associated with Copart documentation and services. Required Skills and Experience: HS diploma or GED preferred. Minimum of one year of office support experience in a customer service/sales role. Experience with title processing a plus. Previous customer service experience. Ability to work well independently & as a team player to achieve goals. Professional phone etiquette. Must possess excellent time-management & organizational skills. Possess a strong work ethic and decision-making skills. Excellent customer service attitude and skills. Excellent communication skills. Computer proficiency (Microsoft Office products, primarily Excel and Outlook) Must be able to multi-task in a fast-paced environment. Strong attention to detail; checks and balances. Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills
Pay $24.60 - $27.71 per hour
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Skills Required
- High school diploma or GED
- At least one year of office support experience in a customer service or sales role
- Previous customer service experience
- Title processing experience
- Professional phone etiquette
- Strong time-management and organizational skills
- Decision-making and problem-solving skills
- Excellent customer service skills and attitude
- Excellent written, verbal, and interpersonal communication skills
- Computer proficiency, particularly Microsoft Excel and Outlook
- Ability to multitask in a fast-paced environment
- Strong attention to detail and ability to perform checks and balances
- Ability to work independently and as part of a team
What We Do
Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart’s diverse and extensive inventory features more than 175,000 vehicles available online every day, including early and late-model cars, classics, trucks, SUVs, motorcycles, boats, jet-skis, snowmobiles and RVs. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).
