Office Support Specialist (Temporary)

Posted 2 Days Ago
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Colorado Springs, CO, USA
In-Office
18-21 Hourly
Junior
Healthtech • Software
Testing for Life
The Role
Provides clerical and administrative support to Accounts Receivable by requesting medical records, retrieving claims documentation, preparing submissions to insurance carriers, maintaining accurate records, reviewing documents, and supporting special projects. The role requires accurate data entry, confidentiality under HIPAA, strong organization, and proficiency navigating multiple computer systems. This is an onsite temporary position with potential extension or conversion to full-time.
Summary Generated by Built In
Office Support Specialist (Temporary)Location: Colorado Springs, CO Why Ascend?Come work for a company that is transforming the industry!

Ascend Clinical, LLC is one of the highest-volume clinical laboratories in the United States, processing millions of tests each month with advanced tools and technology. For over 30 years, we've set the standard for service and excellence in testing.
What sets Ascend apart is our unique combination of clinical and healthcare water testing as we drive innovation across multiple areas of laboratory science. We're growing rapidly and looking for individuals who thrive in a fast-paced environment, embrace new challenges, and want to help shape what's next.

Job Summary:

This temporary position provides clerical and administrative support to the Accounts Receivable Department at Ascend Clinical. The role is responsible for requesting medical records from healthcare providers, retrieving claims and supporting medical documentation from various internal and external systems, and submitting required documentation to insurance carriers. The incumbent will assist in maintaining accurate records, and ensuring all assigned tasks are completed efficiently, effectively, and within established timelines. Strong organizational skills, attention to detail, and the ability to manage multiple priorities are essential for success in this role. This is an onsite position based in Ascend Clinical's Colorado Springs office. This role will start off being 3 months with possibility to extend or convert to fulltime.

Responsibilities:

·  Provide clerical and administrative support to the Accounts Receivable Department
·  Request and obtain medical records and supporting documentation from healthcare providers in a timely manner
·  Retrieve claims and medical documentation from various internal and external systems
·  Prepare, organize, and submit required documentation to insurance carriers to support claims processing, appeals, and reimbursement activities
·  Maintain accurate and organized electronic and paper records
·  Review documents for completeness and accuracy prior to submission to insurance carriers
·  Ensure confidentiality and security of patient, provider, and company information in compliance with applicable HIPAA regulations and company policies
·  Support special projects and perform other administrative duties as assigned by management

Qualifications:
·  High School Diploma or GED required
·  Minimum of one (1) year of experience providing clerical or administrative support in a professional office environment
·  Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
·  Proficient computer skills with the ability to navigate multiple systems and learn new software applications quickly
·  Strong data entry and 10-key skills with a high degree of accuracy
·  Ability to accurately and efficiently log documents, retrieve information, and look up account numbers

 

​​Compensation:

- $18-21/hr

Benefits:
As an Ascend Clinical employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.
Ascend is an Equal Opportunity Employer - M/F/Disabled/Veteran
Ascend Clinical, LLC is committed to promoting an equal employment opportunity workplace environment and is an equal opportunity employer. It is the policy of the company that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, citizenship, pregnancy, genetic information (GINA), disability, military and/or veteran status, and/or any other status protected by applicable Federal, state, or local law.  The company’s policy is to recruit, hire, train, promote and administer all employment-related matters on the basis of an individual's qualifications, abilities and efforts without regard to protected status.

Skills Required

  • High School Diploma or GED
  • At least one year of clerical or administrative support experience in a professional office environment
  • Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
  • Proficient computer skills and ability to navigate multiple systems and learn new software applications quickly
  • Strong data entry and 10-key skills with a high degree of accuracy
  • Ability to accurately and efficiently log documents, retrieve information, and look up account numbers
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The Company
HQ: Sunnyvale, California
150 Employees
Year Founded: 2000

What We Do

Ascend Clinical, LLC is the nation’s leading provider of laboratory testing, environmental water testing, including Legionella and AAMI ST108 Ascend Clinical was founded in Northern California in 2000 as a clinical reference laboratory specializing in testing services for kidney disease. For over 20 years, we have been working with dialysis clinics to provide industry-leading service, comprehensive testing, innovative tools and technology. Ascend has focused on innovating and growing so we can anticipate our customers’ needs to deliver best-in-class services and optimize patient care. In addition to accurate, reliable and efficient laboratory testing, the company also offers LabCheck, a web-based software (SaaS) that enables dialysis clinics to efficiently operate and manage patient care. Ascend is headquartered in Sunnyvale, CA, with additional offices in Colorado. Employing over 200 people across 23 states. The company was named one of the Bay Area’s Top Workplaces.

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