Office Support III-305938

Posted 21 Days Ago
Be an Early Applicant
Washington, DC, USA
In-Office
100K-105K Annually
Mid level
Information Technology • Software
The Role
Provides administrative and operational support including onboarding/offboarding, records management, staff accountability, HR/workforce and travel system support, GAO case tracking, and executive-level reporting using Excel and PowerPoint. Serves as continuity point for directorate administrative, HR, and reporting functions and coordinates with leadership and stakeholders.
Summary Generated by Built In

The MA III position provides comprehensive professional administrative and operational support to the directorate, encompassing personnel onboarding/offboarding, records management, staff accountability tracking, HR/workforce support, GAO case coordination, and executive-level reporting. This role requires strong organizational skills, proficiency in the Microsoft Office Suite (with advanced skills in Excel and PowerPoint), strong human resources experience, familiarity with travel and personnel systems, excellent professional written communication, and sound critical and analytical thinking. The ideal candidate is a professional, collaborative team player capable of working independently with minimal supervision. The incumbent serves as a key point of continuity for administrative, HR, and reporting functions across the directorate.

Duties Assigned

1. Onboarding/Offboarding

  • Prepares and distributes weekly status emails to program managers regarding onboarding and offboarding actions.
  • Assembles welcome binders for new hires and distributes welcome letters and emails in a timely manner.

2. Records Management

  • Allocates and manages physical storage space for directorate records.
  • Enforces records retention schedules in accordance with applicable policy.
  • Maintain records in a manner that enables efficient retrieval to support audits and investigations.

3. Staff Accountability

  • Tracks staff accountability, including monitoring in-office presence and maintaining records of personnel on temporary duty (TDY) status.

4. HR/Workforce Support

  • Provides backup support to the Workforce Planning Specialist, as needed, assisting with human resources and workforce planning tasks to ensure uninterrupted administrative operations.
  • Applies HR experience to support recruitment coordination, onboarding/offboarding processes, and general workforce administration.
  • Utilizes experience with travel systems such as E2, the Defense Travel System (DTS), or similar travel management platforms to support TDY coordination and travel-related administrative tasks.
  • Applies experience with HRIS or similar personnel management systems to support workforce data management and reporting.

5. Executive-Level Reporting

  • Produces data visualizations and executive-level reports for directorate leadership using Excel and PowerPoint.

6. DDTC and DTCM Weekly Status Report Facilitation

  • Sends weekly email reminders to team leads regarding reporting deadlines.
  • Verifies that all submitted information is entered in the correct format.
  • Coordinates with the Director to incorporate edits and feedback and obtains final clearance prior to distribution.

7. GAO Case Tracking and Coordination

  • Tracks Government Accountability Office (GAO) cases from initiation through closure, maintaining accurate records of case status, deadlines, and required actions.
  • Prepares documents and supporting materials for DTCM Director review and Deputy Assistant Secretary (DAS) approval.
  • Coordinates with Office Directors and the PM Bureau GAO Coordinator on case status updates, requests for information, response drafting, and submission timelines.
  • Ensures all GAO-related correspondence and documentation meet required formatting and clearance standards prior to submission.

8. Ad Hoc Requests

  • Performs additional administrative and operational tasks as assigned by directorate leadership.

Requirements
  • Proficiency in the Microsoft Office Suite, including advanced skills in Excel (data analysis, visualization) and PowerPoint (executive-level presentation development).
  • Strong human resources experience, with familiarity in workforce planning, onboarding/offboarding, and general HR administration.
  • Experience with travel systems such as E2, the Defense Travel System (DTS), or similar travel management platforms.
  • Experience with HRIS or similar personnel management systems.
  • Experience tracking case management or compliance-related documentation (e.g., GAO cases, audits, or similar oversight processes) preferred.
  • Excellent professional written communication skills.
  • Strong critical and analytical thinking abilities.
  • Demonstrated organizational skills and ability to manage multiple concurrent priorities.
  • Professional demeanor, with the ability to work collaboratively as part of a team while also functioning effectively with minimal supervision.

Benefits

Benefits Include:

  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Compensation: $100,000-$105,000

Skills Required

  • Proficiency in Microsoft Office Suite, with advanced Excel and PowerPoint skills
  • Strong human resources experience, including workforce planning, onboarding/offboarding, and HR administration
  • Experience with travel systems such as E2 or the Defense Travel System (DTS)
  • Experience with HRIS or similar personnel management systems
  • Experience tracking case management or compliance-related documentation (e.g., GAO cases, audits)
  • Excellent professional written communication skills
  • Strong critical and analytical thinking abilities
  • Demonstrated organizational skills and ability to manage multiple concurrent priorities
  • Professional demeanor and ability to work collaboratively and independently with minimal supervision
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Oklahoma City, OK
300 Employees
Year Founded: 2015

What We Do

DNI (Delaware Nation Industries) is the parent organization for all Information Technology focused businesses owned by the Delaware Nation. Founded in 2014 DNI was created to support the rapid growth of the tribe’s first 8(a) technology firm, Indigenous Technologies, LLC. In 2011 Indigenous Technologies began several teaming partnerships with CSI, LLC. and was awarded 4 prime contracts with federal customers as a result of this arrangement. This partnership continued through the Fall of 2014 when DNI purchased CSI adding its capabilities and past performance to the growing Tribal IT Services division. As a result of this strategic acquisition by the Delaware Nation, CSI became the second Tribally owned technology focused LLC in the Delaware Nation portfolio. The third company under DNI operations is CreativeIT, LLC. CreativeIT is being built with an eye to the future and is focused on developing core competencies which supplement the strong capabilities of its sister organizations. DNI continues to build a strong team of companies, providing an all-inclusive suite of Information Technology services and capabilities to our clients.

Similar Jobs

PwC Logo PwC

Data Scientist

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
6 Locations
370000 Employees
63K-140K Annually

PwC Logo PwC

Salesforce Consulting Senior Associate

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
64 Locations
370000 Employees
77K-202K Annually

PwC Logo PwC

ServiceNow Deployment- Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
62 Locations
370000 Employees
99K-232K Annually

PwC Logo PwC

Marketing Channel Strategy Senior Associate

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
63 Locations
370000 Employees
151K-187K Annually

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account