Office Supervisor

LEGENDS GLOBAL  

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

We’re looking for an Administrative Assistant who shares our passion for hospitality and guest care. This person will play an important role in supporting our front-of-house and events teams, assisting with guest inquiries, coordinating reservations, and helping to ensure that every Boathouse experience is seamless from start to finish.

ESSENTIAL FUNCTIONS 

• Welcome guests by phone and email, providing friendly, knowledgeable assistance about reservations, events, and restaurant offerings.
• Support the Small Party Booking Coordinator with administrative tasks related to Large Party and Event Reservations, including maintaining reservation details, confirming guest information, and coordinating with our service and management teams.
• Communicate clearly and promptly with guests, following up on inquiries to ensure a smooth planning process.
• Assist with daily office operations — including maintaining guest records, preparing event materials, and managing general correspondence.
• Collaborate closely with the front desk, management, and event staff to help create memorable guest experiences.
• Handle phone lines and messages professionally, ensuring every caller feels valued and cared for.
• Practice safe work habits and complete company and venue safety and general compliance training. 
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. 

• Adheres to the Legends Global and venue company policies. 

• Complete other duties as assigned by management.
• Available to work non-traditional hours (Nights, Weekends & Holidays)
   

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Strong attention to detail. 
• Able to demonstrate flexibility and quickly adapt to changes.
• Ability to be self-motivated and work independently and work well as a team player.
• Ability to work in a fast-paced environment.
• A friendly, professional demeanor with a genuine love for guest service.
• Strong communication and organizational skills, with excellent attention to detail.
• Previous experience in hospitality, events, or restaurant administration preferred.
• Ability to multitask and stay composed in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and familiarity with reservation systems (OpenTable, SevenRooms, or similar) a plus.
• Flexible availability, including weekends and holidays.

COMPENSATION: $26-$28/hr

WORKING CONDITIONS

Location: Central Park Boathouse

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift/move/maneuver at least 10-40lbs.
• Standing, walking, bending, reaching and repetitive motions.

NOTE: 

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.