Office Services Manager

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for an Office Services Manager to lead the Grant Thornton Australia Office Services team in delivering exceptional service to external and internal clients, and to seamlessly run the day-to-day operations of our large Brisbane office. You will possess a strong client service ethic, demonstrate significant organisational and prioritisation skills, and excellent communication and interpersonal skills. Your strong leadership abilities and passion for excellence and continual improvement will also be essential in driving and delivering effective outcomes.

Key responsibilities

• Manage and oversee all general office administration, facilities, tenancy, and back-of-house support for the Brisbane office, including supplies, consumables, and marketing merchandise

• Oversee front-of-house operations, meeting room management, catering, and meeting / event coordination, ensuring an exceptional client experience

• Lead, develop, and inspire a team of three, including two Concierges and an Office Services Coordinator, while providing backup support to other functions as needed

• Plan and implement operational and strategic initiatives, monitor expenses within agreed budgets, and provide regular and ad hoc reporting

• Manage tenancy safety compliance, including supporting insurance renewals and fire warden / first aid training

• Assisting with planning and implementation of any office moves and / or refurbishments

• Build and maintain effective internal and external relationships, collaborating with the national Office Services Manager network to identify and implement efficiencies, and participate in local Executive meetings

• Support the Office Chair with presentations, meeting arrangements, and office-related administration

• Contribute positively to the collaborative, supportive culture of Grant Thornton Australia, both within the Brisbane office and nationally

Skills and experience

This role will suit an agile, responsive individual with a positive attitude and a lifelong approach to learning, bringing the following experience, skills, and attributes:

Required

• Significant experience in an office administration or related role, including proven experience in leading and managing teams

• A strategic thinker who can also attend to the finer details

• Confident, decisive and capable of working autonomously, as well as contributing effectively to a harmonious team environment

• Consistently demonstrates professionalism, reliability, and confidentiality, while also possessing excellent interpersonal skills to build and maintain strong relationships and positively influence at all levels

Desirable

• Qualification(s) (completed or ongoing) in Business Administration or related discipline(s)

• Experience in the professional services or hospitality industries

If you’re interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.
 

Reach your remarkable

At Grant Thornton, we do things differently because we understand that when you strive for better and care about what you do, remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we ignite the potential within our people and clients to create enduring success and positively shape the communities around us.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

• Flexible working options and Recharge Time Available

• Health and Wellbeing Programs

• Fully funded gym membership | Health Insurance discounts

• Diverse and inclusive firm culture

• And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.  Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact Sarah McGrory from our Talent Acquisition team at [email protected].

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.  Click here for recruitment support information and to learn more about Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid