The Mailroom Associate maintains operational efficiency, supports shipping and logistics activities, and helps ensure compliance with company policies, carrier requirements, and safety standards. The ideal candidate is detail-oriented, organized, customer-focused, and able to work effectively in a fast-paced environment.Job DescriptionKey Responsibilities
- Sort, process, and distribute incoming and outgoing mail and packages.
- Deliver mail and packages throughout client locations according to established procedures.
- Process shipments through carriers including FedEx, UPS, DHL, and USPS.
- Handle accountable mail and packages while maintaining accurate tracking records.
- Assist with shipping, receiving, and package management activities.
- Maintain mailroom supplies and notify management when replenishment is needed.
- Operate postage equipment, shipping software, and package tracking systems.
- Respond to customer inquiries and service requests in a professional and timely manner.
- Support bulk mailing projects and special delivery requests.
- Maintain a clean, safe, and organized mailroom environment.
- Follow company, client, and safety policies and procedures.
- Perform other duties as assigned by management.
- High school diploma or equivalent required.
- Previous mailroom, shipping, logistics, customer service, or office services experience preferred.
- Basic knowledge of shipping and postal operations.
- Strong attention to detail and organizational skills.
- Ability to prioritize tasks and meet deadlines.
- Excellent customer service and communication skills.
- Basic to intermediate computer skills.
- Ability to lift up to 50 pounds and stand for extended periods.
- Customer Service Excellence
- Mail and Package Processing
- Shipping and Receiving Operations
- Attention to Detail
- Time Management
- Teamwork and Collaboration
- Communication Skills
- Safety and Compliance Awareness
Frequent interaction with employees, clients, vendors, and management. Maintains a professional and customer-focused approach while supporting daily mailroom and shipping operations and ensuring timely resolution of customer requests.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $22.53 - $26.50
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.
INCO: “C&W Services”Skills Required
- High school diploma or equivalent
- Previous mailroom, shipping, logistics, customer service, or office services experience
- Basic knowledge of shipping and postal operations
- Strong attention to detail and organizational skills
- Ability to prioritize tasks and meet deadlines
- Excellent customer service and communication skills
- Basic to intermediate computer skills
- Ability to lift up to 50 pounds and stand for extended periods
- Operate postage equipment, shipping software, and package tracking systems
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
-
Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
-
Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
-
Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
