Office Services Associate - Mon - Fri 7am-4pm

Pay: $24.00/hr

Williams Lea is hiring for an Office Services Associate for our New York City office to work Monday to Friday 7:00 am to 4:00 pm!

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The Porter plays an essential role in maintaining a clean, organized, and professional office environment. This position supports the delivery of “white glove” hospitality standards across all floors by ensuring restrooms, kitchens, conference rooms, and common spaces are serviced throughout the day. The Porter works closely with Hospitality, Reception, and Facilities teams to ensure every space is guest-ready, fully stocked, and operating efficiently. 

Job Duties:

(* denotes an “essential function”)

Perform daily cleaning and maintenance of conference areas, kitchens, restrooms, and common spaces according to schedule and quality standards.

• Conduct restroom checks and servicing throughout the day, with frequent attention to high-traffic areas.
• Ensure soap, paper towels, toilet tissue, and cleaning supplies are consistently replenished.
• Support room resets and event setups, including moving furniture, cleaning surfaces, and restoring layouts after meetings or functions.
• Collect trash and recyclables regularly; transport waste to designated collection areas.
• Assist with pantry restocking, supply deliveries, and organization of storage areas.
• Perform deep cleaning tasks on Fridays or during quiet periods, including vacuuming, dusting, and polishing glass and surfaces.
• Report maintenance issues or supply shortages promptly to the site lead or supervisor.
• Maintain a professional appearance in accordance with the required all-black uniform (black shirt, pants, and shoes).
• Communicate effectively via Microsoft Teams for task updates and shift coordination.
• Adhere to Williams Lea and client site safety and cleanliness standards at all times.

Job Qualifications:

• High school diploma or equivalent.
• Minimum 1 year of experience in facilities, janitorial, or hospitality operations preferred.
• Strong attention to detail and commitment to maintaining high presentation standards.
• Good communication and teamwork skills.
• Ability to lift up to 40 lbs and perform physical tasks such as standing, bending, and carrying throughout the shift.
• Basic familiarity with cleaning tools, materials, and safety procedures.
• Customer service orientation and professional demeanor required.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.

Working Conditions:

• Position operates on-site in a professional corporate environment.
• Requires frequent movement between floors and service areas.
• Must be able to work standing for extended periods.
• Overtime may be required for events or special projects.
• Professional appearance and conduct are required at all times.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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