OFFICE SERVICES AND OPERATIONS COORDINATOR
DEPARTMENT: OFFICE SERVICES
STATUS: NON-EXEMPT
JOB DESCRIPTION
The Office Services and Operations Coordinator provides administration, secretarial and clerical support to others in the office to maintain an efficient office environment. This person is responsible for all office services tasks with various departments within the agency on any issues, office services, reports and other special projects assigned by management.
Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
Location: Van Nuys, California
Position Requirements
- Facilities Maintenance- Van Nuys and Torrance
- Coordinates mail—collecting and mailing correspondence: copying information, scanning mail to remote employees.
- Oversee postage machine orders.
- UPS, Messenger, and mail service checks & balance.
- Maintains supplies by checking inventory levels; anticipating requirements; placing and expediting orders; verifying payments and receipts; confirming customer orders, keeping staff informed on orders; stocking items; delivering items to work stations.
- Provides New Hire supplies
- Assist covering the reception desk, answering questions, and forwarding messages.
- Restocking supplies in both kitchens.
- Miscellaneous tasks, working along with accounting.
- Track Licensing for the Agency and Employees
- Any other duties and special tasks as assigned by management.
Preferred Skills and Abilities
- Minimum of two years of Administrative support experience.
- Computer skills as well as a working knowledge of the basic accounting software programs.
- Detailed oriented, highly organized, and multi-task oriented.
- Willing to learn and take initiative.
Physical Actions
- Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 20 lbs. maximum.
Physical Environment
- Required job duties are normally performed in a climate-controlled office environment.
Education Requirements
- High school diploma along with completed college courses in accounting preferred.
Special Skills Requirements
- Strong written and verbal communication skills
- Strong follow up skills
- Results oriented
- Fosters a customer service orientation
- Sound problem-solving skills
- Consistent exercise of good judgment
- Prioritize and complete multiple tasks simultaneously
- High integrity
- Ability to routinely work under pressure, meets deadlines
- Work independently and in collaboratively with a team.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://www.flipsnack.com/BB9CD8DD75E/limitless-opportunities
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/LifeatMMA
- https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $35,360 to $67,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Momentous Insurance Brokerage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expressions, or any other characteristics protected by the law.
Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
The applicable base salary range for this role is $34,100 to $62,200.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Skills Required
- Facilities maintenance support for Van Nuys and Torrance locations
- Coordinate incoming and outgoing mail, scanning and distributing to remote employees
- Oversee postage machine orders and manage postage-related tasks
- Manage UPS, messenger, and mail service checks and reconciliation
- Maintain office inventory, place and expedite orders, verify payments and receipts, stock and deliver supplies
- Provide new-hire supplies and onboard provisioning
- Assist covering the reception desk, answer questions, and forward messages
- Restock supplies in both kitchens
- Support accounting with miscellaneous tasks
- Track licensing for the agency and employees
- Ability to lift and carry up to 20 lbs
- Strong written and verbal communication skills
- Strong follow-up, problem-solving, good judgment, and ability to prioritize multiple tasks
- High integrity and ability to work independently and collaboratively
- Minimum of two years administrative support experience
- Computer skills and working knowledge of basic accounting software programs
- High school diploma; college courses in accounting preferred
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
