In Some Jobs You Take Orders. In This One, You Write History.
Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.
We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.
Are you ready for this exciting challenge?
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At FDB, we believe that great healthcare innovation starts with a great workplace.
As our Office Operations Coordinator, you are the vital link that keeps our South San Francisco office running smoothly. You will be the primary point of contact for our team and visitors, working closely with Facilities and the People & Culture team to maintain a professional, efficient, and welcoming environment.
You are the "anchor" of our daily office flow. Your mission is to ensure our physical space is mission-ready and our administrative operations are seamless. While your primary focus is office-wide, you will also be providing administrative support to our executive leadership team and have the opportunity to contribute to our vibrant office culture.
Key Responsibilities
- Office & Facilities Coordination: Serve as the first point of contact for all visitors, calls, and deliveries. Own the daily "readiness" of the office—managing inventory, supplies, mail, and shipping with proactive attention to detail.
- Administrative Support: Provide high-quality administrative partnership to the Executive Leadership Team, including calendaring, travel coordination, and expense reports.
- Culture & Engagement: Coordinate office events, catering, and employee engagement activities.
- Tech & Logistics: Manage room scheduling and provide basic troubleshooting for video conferencing tools (Zoom/Microsoft Teams) to ensure hybrid meetings run professionally.
- Departmental Assistance: Support various teams with clerical tasks, onboarding logistics for new hires, and internal office communications.
What We’re Looking For
- Experience: Proven success in a front desk, office coordination, or administrative role within a corporate environment.
- Professionalism & Discretion: A polished communicator who maintains confidentiality when assisting executive leadership and high-level visitors.
- Organizational Mastery: You are a natural "multitasker" who can manage shipping logistics one moment and executive travel the next without losing focus.
- Tech Savvy: Proficient in Microsoft 365 (Outlook, Teams, Word, Excel) and comfortable navigating modern office systems.
- On-Site Presence: This is a 100% on-site role in South San Francisco. You must be able to support daily office activities, which may include lifting or moving items up to 30 lbs.
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About FDB:
FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn.
We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.
We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement, Pay Transparency, and FDB EEO/AA Statement.
In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in San Francisco, CA. The reasonable estimate, if hired in San Francisco, is $49,000 – $55,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.
Skills Required
- Proven experience in a front desk, office coordination, or administrative role within a corporate environment
- Ability to maintain professionalism and confidentiality when supporting executive leadership and visitors
- Experience providing executive-level administrative support including calendaring, travel coordination, and expense reports
- Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel) and modern office systems
- Basic troubleshooting ability for video conferencing tools (Zoom, Microsoft Teams)
- On-site presence in South San Francisco and ability to perform physical tasks up to 30 lbs
- Strong organizational, multitasking, and shipping/mail/logistics coordination skills
Hearst Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hearst and has not been reviewed or approved by Hearst.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan choice, full in-network preventive coverage, dental and vision, telemedicine, prescription coverage, and fertility resources. Mental-health resources and other wellbeing services (e.g., therapy sessions, crisis support, virtual physical therapy, and chronic-condition programs) further strengthen the health offering.
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Retirement Support — Retirement support is positioned as meaningful through a 401(k) plan with company matching and Hearst covering plan administration fees. Performance bonuses are also noted as available in some roles, adding an additional rewards component beyond base pay.
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Leave & Time Off Breadth — Time-off benefits include paid holidays, paid sick days, and vacation time with a commonly cited annual range, alongside paid parental leave and family medical leave. A remote work program and flexibility signals are also included as part of the overall rewards experience.
Hearst Insights
What We Do
Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a combined 19 percent of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men's Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks.
