Office Manager

Posted Yesterday
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New York City, NY, USA
In-Office
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
We're rebuilding fund administration from the ground up - AI-native, Series A, and administering $15B+ in a $100T market
The Role
Run day-to-day operations for Hanover Park's NYC office: manage supplies, facilities, vendors, mail, onboarding logistics, internal events, budget tracking, and leadership support. Build operational playbooks to scale the office from ~50 to ~100 employees and ensure seamless employee experiences and vendor/building relationships.
Summary Generated by Built In

About Hanover Park

Hanover Park builds AI systems that run the financial operations of the world's most sophisticated investment firms. As an AI-enabled service and fund administrator, we've become the way fund CFOs adopt AI. We've raised $31 million from Emergence (investor in Salesforce/Zoom), Susa (investor in Robinhood/Flexport) and angel investor fund CFOs from Bain Capital ($180B), Clearlake ($100B), CD&R ($80B), and Hellman & Friedman ($80B).

Our mission is to be the financial infrastructure to orchestrate how the world's capital is operated, governed and allocated. Stripe for payments. Ramp for expenses. Hanover Park for investments. In the next decade, the AI systems we build will advise $100B investment firms on their largest acquisitions and eventually unlock alpha for investors.

The role

We're ~50 people. We'll be ~100 by year end. The office has to scale with us.

Right now, operational logistics are distributed across the leadership team and it's working, but it won't. New hire onboarding, vendor relationships, facilities, events: it's all getting picked up in the margins of jobs that have bigger priorities. Something has to own it.

As our first Office Manager, you run the physical and operational backbone of Hanover Park's NYC headquarters. You're the person founders and team leads actually rely on. If something isn't working, you notice before they do. If something needs to get done, you don't wait to be asked.

What you'll work on

  • Day-to-day office operations: supplies, equipment, facilities, mail, vendors, and everything in between

  • New hire onboarding logistics: desk setup, hardware coordination, access provisioning, and first-day experience

  • Vendor and building management relationships: negotiating, coordinating, and following up without being asked

  • Internal events, team offsites, and company milestone moments

  • Office-related spend tracking and budget visibility

  • Leadership support: calendar coordination, travel booking, and ad hoc logistics

  • The operational playbooks that make scaling from 40 to 100 feel orderly, not chaotic

What we're looking for

Need:

  • Proactive by default: you surface problems before they surface themselves

  • Strong follow-through: you close loops, you don't just open them

  • High EQ and discretion; you interact daily with founders, senior leaders, and new hires

Nice to have:

  • 3+ years of office management, executive assistant, or operations experience, ideally at a fast-growth startup or demanding financial services environment

  • Experience supporting a recruiting or people function, operations, and executive functions

  • Familiarity with fintech or financial services office environments

  • Prior experience managing office transitions, expansions, or buildouts

This isn't the right fit if

  • You need a detailed task list to know what to work on

  • You treat "that's not my job" as a reasonable answer

  • You're looking for a role where the bar is keeping the lights on

Why now

We're in the window where early employees shape how the company operates, not just what they're assigned to do. The person who joins now sets the standard for how Hanover Park runs as we scale. That's a real opportunity, and it comes with real ownership.

If that sounds like your kind of problem, let's talk.

Equal opportunity

Hanover Park is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

We're committed to building a team with diverse backgrounds, perspectives, and skills. All qualified applicants will be considered regardless of protected status.

For accommodations during the application or interview process, reach out to [email protected].

Hanover Park is headquartered in the Gramercy area of New York City. This role is on-site 5 days per week.

Skills Required

  • Proactive problem-solver who anticipates issues
  • Strong follow-through and ability to close loops
  • High emotional intelligence and discretion interacting with leadership
  • On-site presence five days per week in Gramercy, NYC
  • 3+ years office management, executive assistant, or operations experience (ideal)
  • Experience supporting recruiting/people functions, operations, or executive functions
  • Familiarity with fintech or financial services office environments
  • Prior experience managing office transitions, expansions, or buildouts

Hanover Park Compensation & Benefits Highlights

  • Career-Linked Recognition & Rewards Messaging emphasizes urgency, ownership, and performance-driven structures typical of startups, indicating rewards may be closely tied to impact. Specific mechanisms or bands are not posted.

Hanover Park Insights

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The Company
HQ: New York, New York
42 Employees
Year Founded: 2024

What We Do

Hanover Park is the first AI-native fund administration company - built from the ground up to modernize an industry that manages over $100 trillion in assets and has been underserved by technology for decades. Fund administration is the operational backbone of private markets. It's how funds track capital, calculate returns, manage investor reporting, handle distributions, and stay compliant. For years, this work has been done on legacy systems, manual spreadsheets, and outdated software that wasn't built for the complexity or scale of modern private markets. The result: slow turnaround times, high error rates, and ballooning headcount just to keep up. Hanover Park changes that. We built our platform with AI at the core - not as a feature bolted on after the fact, but as the foundation everything runs on. That means faster processing, fewer errors, and a fundamentally better experience for the funds and investors we serve. We currently administer $15B+ in assets and are scaling rapidly. Our team sits at the intersection of finance and technology - fund accountants, engineers, and operators who understand both the complexity of private markets and what it takes to build world-class software. We move fast, hold a high bar, and care deeply about getting it right. We're Series A, backed by Emergence Capital, Lux Capital, and Susa Ventures - investors who back category-defining companies at the earliest stages. Emergence's thesis is vertical AI, and they've seen this movie before: they were early in Veeva when it was a small team with a big idea about what software could do for a single industry. Veeva became a $40B company. We think fund administration is the next industry ripe for that kind of transformation. The people joining Hanover Park now aren't walking into a finished product. They're walking into the moment when everything gets built — the platform, the team, the culture, the category. If you want to do the most important work of your career in a market that actually matters, this is where you do it.

Why Work With Us

Hanover Park is the first AI-native fund administrator — built from scratch, not retrofitted onto legacy workflows. We're modernizing a $100T+ market that's been underserved by tech for decades. $15B+ AUM, Series A backed by Emergence, Lux & Susa. Join at the ground floor of a category-defining company

Hanover Park Offices

OnSite Workspace

Typical time on-site: None
HQNew York, New York

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