Office Manager

Reposted 5 Days Ago
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Philadelphia, PA, USA
In-Office
Senior level
Healthtech • Professional Services
The Role
Oversee daily operations of a multi-site ophthalmology practice, lead and develop staff, manage patient inquiries, ensure compliance and EMR/IT health, coordinate procurement and cross-functional collaboration to drive growth and quality care.
Summary Generated by Built In

Description

Up to 40 hours a week. Locations are variable depending on OR time, includes Plymouth Meeting, Nazareth and Sewell, NJ locations. 

Manage our medical practice as a dynamic Office Manager!
Our medical practice is seeking a highly motivated and experienced Practice Manager to oversee our daily operations and drive our strategic vision. If you are a results-oriented leader with a passion for exceptional patient care and team management, we want to hear from you!  

Key Responsibilities & Leadership:

  • Operational Excellence: Oversee daily office operations, ensuring efficient workflows and strict adherence to healthcare regulations.
  • Team Leadership & Development: Manage staff schedules, resolve interpersonal issues, and foster a positive, high-performance culture.
  • Patient Advocacy: Serve as the primary point of contact for patient inquiries, ensuring every patient receives a resolution that exceeds expectations.
  • Strategic Implementation: Partner with the Operations Team and Medical Director to develop and execute business plans that drive growth.
  • Resource Management: Monitor equipment needs, manage procurement, and oversee IT/EMR system health.
  • Compliance & Quality Assurance: Maintain rigorous standards for regulatory compliance and clinical quality assurance.
  • Interdepartmental Collaboration: Act as a liaison between Marketing, HR, Billing to ensure seamless company-wide processes.

Candidate Profile & Qualifications:

  • Experience: Minimum of 5 years in healthcare management or a comparable leadership role.
  • Education: 4-year degree from an accredited university required.
  • Technology: Proficiency in Windows-based office technologies and EMR systems.
  • Soft Skills: Exceptional communication, problem-solving abilities, and a talent for building cross-functional relationships.

Great to have:

  • Master’s degree in Healthcare Administration, Business, or a related field.
  • Proven track record in multi-site clinical management.

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.  

We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.

#CL1 

Skills Required

  • Minimum of 5 years in healthcare management or comparable leadership role.
  • Bachelor's degree (4-year) from an accredited university.
  • Proficiency in Windows-based office technologies and EMR systems.
  • Exceptional communication, problem-solving, and cross-functional relationship skills.
  • Master's degree in Healthcare Administration, Business, or related field.
  • Proven track record in multi-site clinical management.
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The Company
Year Founded: 2018

What We Do

ReFocus Eye Health is a leading eye care management services organization based in the Northeast US. Founded in 2018, the company provides comprehensive administrative support to affiliated ophthalmology and optometry practices, allowing physicians to focus on delivering high-quality, patient-centric care. Its mission is to preserve the clinical autonomy of providers while reimagining and transforming the total eye care experience.

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