Office Manager

Posted 3 Days Ago
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London, Greater London, England
In-Office
Mid level
Software
The Role
The Office Manager will oversee daily office operations in London's new office, ensuring a smooth work environment, supporting employee onboarding, managing vendors, and coordinating events.
Summary Generated by Built In
Our Mission

Reflection’s mission is to build open superintelligence and make it accessible to all.

We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond.

About the Role

We’re looking for an Office Manager to run our London office and create an environment where our team can do their best work. You’ll own the day-to-day operations of the office — ensuring the space runs smoothly, supporting employees and visitors, and helping shape a workplace that reflects Reflection’s culture.

Our London office opened in 2025 and is growing quickly. We’re moving into a new ~8,000 sq ft office in King’s Cross, and this role will play a key part in making that space operational, organized, and welcoming. This is a hands-on role for someone who thrives in fast-moving environments and enjoys building systems that keep things running smoothly.

What You’ll Do

Office Operations

  • Own day-to-day office operations including facilities, supplies, meeting rooms, and vendor management.

  • Serve as the primary point of contact for building management, maintenance providers, and other external vendors.

  • Ensure the office environment is clean, organized, and fully functional for employees and guests.

  • Coordinate repairs, services, and improvements to keep the workspace running smoothly.

Employee Experience & Onboarding

  • Partner with People Ops and IT to support seamless onboarding for new hires.

  • Ensure desks, equipment, and access are set up before employees’ first day.

  • Help create a welcoming and supportive office environment for the team.

Events & Office Programs

  • Coordinate in-office catering, lunches, and day-to-day hospitality.

  • Help organize team events, socials, and office gatherings.

  • Support logistics for company offsites and visits from colleagues in other offices.

Compliance & Safety

  • Maintain office health and safety practices and required compliance documentation.

  • Coordinate inspections, policies, and workplace safety procedures as needed.

Qualifications
  • 3–5+ years of experience in office management, workplace experience, or operations — ideally in a startup or high-growth environment.

  • Strong organizational and operational skills; able to manage multiple priorities simultaneously.

  • Experience managing vendors, facilities, and office budgets.

  • Excellent communication and interpersonal skills; comfortable working across teams.

  • High ownership and a proactive mindset — you take initiative and solve problems quickly.

  • Detail-oriented and reliable, with the ability to keep operations running smoothly.

What We Offer:

We believe that to build superintelligence that is truly open, you need to start at the foundation. Joining Reflection means building from the ground up as part of a small talent-dense team. You will help define our future as a company, and help define the frontier of open foundational models.

We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported.

  • Top-tier compensation: Salary and equity structured to recognize and retain the best talent globally.

  • Health & wellness: Comprehensive medical, dental, vision, life, and disability insurance.

  • Life & family: Fully paid parental leave for all new parents, including adoptive and surrogate journeys. Financial support for family planning.

  • Benefits & balance: paid time off when you need it, relocation support, and more perks that optimize your time.

  • Opportunities to connect with teammates: lunch and dinner are provided daily. We have regular off-sites and team celebrations.

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The Company
HQ: Brooklyn, New York
38 Employees

What We Do

Reflection was founded by former DeepMind and OpenAI researchers to build superintelligent coding agents. We previously built the most powerful LLM (ChatGPT, Gemini) and agent (AlphaGo, AlphaZero) systems in the world.

Reflection’s mission is to build superhuman coding agents. Today’s language models are powerful, but they fall short when it comes to tasks that require acting over many steps. The reason is simple. These models were never trained for autonomy. Our goal is to create the most capable and reliable coding agents in the world. Our product is a Coding Agent API that helps automate rote engineering work.

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