Office Manager

Job Description:

Office Manager

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. 

YOU WILL BE: 

Under the direction of the Assistant General Manager of Operations, the Office Manager supports the Executive Team with a great deal of communication, urgency and prioritization. The primary responsibilities of this position are to provide Human Resources, Operations and Marketing support to the store's senior leadership team and to provide external customers with fast and efficient resolution to service issues. Job location will be on-site.

WHAT YOU WILL DO:

• HR Support = 60%

  •  Be a Human Resources support to the Assistant General Manager, Operations and as additional Human Resources point-person to the store population, focused on answering routine HR questions, providing general HR administrative support, with emphasis on Recruitment to include:

  • Collaborate with Recruiting team to ensure jobs are filled to promote business

  •  Participate in the recruitment and onboarding process, (i.e. screening and interviewing non-exempt selling and operations candidates, working with corporate and store partners, providing administrative and onboarding/Orientation support)

  • Support administrative tasks related to associate reviews (30/60/90)

  • Ad hoc responsibilities as needed

• Executive/General Support = 30%

  • Work directly with customers; respond to and resolve customer concerns promptly

  • Simultaneously complete projects for multiple departments

  • Complete administrative responsibilities, including: fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks.

  • Be an operations support to the Assistant General Manager, Operations

WHAT YOU WILL BRING:

• Available to work a flexible schedule to include nights and weekends.

• Computer Knowledge. Solve technical issues, lead technology change and pull together presentations.

• Proficient in Microsoft Office Suite; Outlook, Excel and PowerPoint.

•  4 year college degree preferred 

• You have strong interpersonal and collaboration skills.

• You are an analytical and creative thinker with a proactive, solution-oriented approach to problem solving and a drive for results

• You are customer-focused and demonstrate a high standard of service

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

The hourly rate for this position is between $24-30 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits:

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.