The Role
The Office Manager will organize operations, manage travel, coordinate events, and support team communication while ensuring a smooth office environment.
Summary Generated by Built In
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
About the role
We're looking for an Office Manager to help keep our fast-growing Japan team humming along smoothly.
As our business expands in size, scope, and across borders, we need someone super organised, proactive, and full of positive energy to make sure everything behind the scenes runs like a dream. Think of yourself as the glue that holds the team together - supporting the people who are building the future of energy.
We’re passionate about creating amazing tech that changes the way customers use (and think about!) energy - all in the name of a greener planet. This is a great opportunity to play a hands-on role in Kraken’s growth, help move us toward net zero, and support the energy transition in Japan.
📍 This is an office-based role - you’ll need to be able to commute to our Tokyo office 4 days a week.
What you’ll do
- Be a primary Japan contact for our executives and team as well as clients and partners.
- Support travel and accommodation arrangements and queries
- Help to organise, host, and run events both internally and externally including for clients and prospective clients
- Help manage and coordinate internal office catering, including large-scale team lunches and meeting requests.
- Plan, promote and execute internal events - whether they’re local, culturally specific celebrations or part of wider Kraken global initiatives.
- Manage internal and external communication across email and slack.
- Develop and maintain our health and safety standards
- You’ll be responsible for preparing for new starters - including managing their equipment (whether they’re joining remotely or in-office), shipping gear as needed, and keeping track of onsite tech inventory and stock levels.
- Managing relationships with third parties such as cleaners, suppliers and serviced building management
- Managing our stock of branded merchandise, both office levels and for external events
- Create and maintain clear, helpful office-related documentation and guides - including keeping our Notion pages up to date.
- You’ll have the opportunity to help out in other areas of the business (marketing, recruitment, payroll & accounting)
What you'll need
- 🧩 A knack for juggling stakeholders - you're confident working with all kinds of people, both inside and outside the company.
- 🛠️ Experience with health & safety processes - and bonus points if you hold the Japan National Class 2 Health & Safety Supervisor certification!
- 🎉 A love for planning and hosting events - whether it’s a team offsite or a last-minute lunch run, you make it happen.
- 📅 An organised approach to getting things done fast - you're the kind of person who can bring the calm to the chaos and knows how to juggle multiple priorities.
- 🚀 The ability to wear multiple hats - you can handle lots of moving parts in a fast-paced, ever-changing environment.
- 🗣️ Fluency in English and native-level Japanese - we are a global company so you should be comfortable switching between both without missing a beat.
- Builder mentality - designed for someone who thrives on autonomy. You won't just follow a manual, you'll be the one writing it and shaping what it means to be an office manager at Kraken.
- Experience shaping culture - While experience setting up a physical office space is a bonus, your willingness to learn, collaborate, and lead the cultural build is what matters most.
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms
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The Company
What We Do
Kraken delivers transformational tech to utilities around the world to make the global transition to green energy quicker and more affordable. Part of the Octopus Energy Group.
