Office Manager

Posted 3 Days Ago
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Chicago, IL
In-Office
75K-95K Annually
Mid level
Legal Tech
The Role
Manage daily office operations, oversee administrative duties, facilitate visitor experience, support employees, and coordinate office services in a law firm environment.
Summary Generated by Built In

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.  

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.  

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.  

Position Summary: Witherite Law Group is seeking a dynamic and highly organized professional to serve as an Office Manager in our Chicago office. This position will manage the daily office operations and front desk responsibilities. The ideal candidate will be a proactive problem-solver with exceptional communication skills, capable of handling complex administrative tasks, coordinating office services, and fostering a productive, welcoming environment for employees and visitors.

Key Responsibilities:

  • Office Management & Facilities:
    • Oversee and support all administrative duties to ensure smooth office operations.
    • Monitor and replenish office inventory and supplies.
    • Ensure proper functioning of appliances, copiers, and Keurig machines; coordinate service requests.
    • Fulfill employee requests related to office services and facilities.
    • Supervise cleaning and maintenance of the suite.
    • Coordinate new hire setup, including workspace preparation and building access.
    • Update floor plans and participate in Office Services team meetings.
    • Develop and implement office policies and procedures.
    • Identify and implement process improvements and new systems.
    • Coordinate vendor relationships, contracts, and proposals.
    • Ensure building compliance and manage emergency preparedness programs.
    • Respond to firm emergencies and ensure safety protocols are followed.
    • Actively seek cost-saving opportunities for the firm.
  • Front Desk & Visitor Experience:
    • Coordinate with building security to authorize visitor access.
    • Greet and welcome guests, offer refreshments, and notify appropriate staff.
    • Prepare and maintain conference rooms for meetings.
    • Assist clients with disabilities and coordinate shared ride support.
    • Issue and manage visitor and employee badges.
    • Assist clients during settlement and release document signings, including notary coordination.
  • Reception & Communication:
    • Maintain a clean, organized, and welcoming reception area.
    • Manage lobby TV and distribute incoming faxes.
    • Respond to medical provider inquiries with appropriate case contact information.
    • Handle daily mail: sort, scan to Filevine, distribute internally, and forward to Dallas.
    • Escalate and notify leadership of critical mail addressed to the firm.
  • Client & Provider Check Management:
    • Notify relevant teams upon check delivery.
    • Log check details and maintain records.
    • Update company-wide check tracking spreadsheets.
    • Verify client identity prior to releasing checks.
  • People First Program Support:
    • Respond to employee and client assistance requests.
    • Coordinate support and gift orders as needed.

Qualifications: 

  • Bachelor’s degree in business administration, communications, or related field (preferred)
  • Minimum of 3 years supporting senior executives and/or managing office operations
  • Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Workspace
  • Excellent written and verbal communication skills
  • Proven ability to manage multiple tasks and priorities with accuracy
  • Strong organizational, time-management, and critical thinking skills
  • Professional demeanor and discretion in handling sensitive information
  • Experience in legal, marketing, or HR environments is a plus

Please note, actual salaries may vary within the range based on various factors unique to each candidate including, but not limited to, training, education, experience, qualifications, and other job-related reasons. 

Chicago Pay Range
$75,000$95,000 USD

Physical Requirements:  

  • Office environment with normal business hours necessary to satisfactorily perform job functions.   
  • Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
  • Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
  • Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
  • Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
  • Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

 

Benefits and Perks:

  • Medical, dental, vision
  • Company paid Life and AD&D Insurance
  • Company Paid STD (with no waiting period) and LTD Insurance
  • Option to purchase additional Life and AD&D Insurance
  • Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
  • 401(k) with company contributions
  • Paid Time Off
  • 10 Company Holidays 
  • Tuition Reimbursement

 

Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. 

WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security. 

Top Skills

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Microsoft Office Suite
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The Company
HQ: Dallas, Texas
0 Employees
Year Founded: 2001

What We Do

Witherite Law Group is a rarity and trailblazer in the world of personal injury law. Our mission and commitment is to be the most knowledgeable, most experienced, most reputable, hardest working, most client-centered, and most successful attorneys in the industry. We lead by results and character, not promises and gimmicks.

Leading personal injury firm, Witherite Law Group has offices in Dallas, Fort Worth, and Atlanta. Our firm has expertise in motor vehicle accidents and strives to improve the life of each person who has been injured by the wrongful actions of others. We serve our clients, community, and one another by putting people first, offering unmatched expertise, and acting with integrity always.

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