Office Manager

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioural digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

As Office Manager you will be involved in:

• Organization of our office operations and procedures, including the collection of mail outside the office
• Management of vendors, service providers, office equipment, and office leases
• Assist in logistics activities 
• Warehouse and inventory management
• Shipments from/to the office (when needed)
• Medical device RMA checks
• Repack/inspection activities on medical devices
• Manage meeting schedules and appointments within the office
• Plan in-house or off-site activities, like visitors, parties, celebrations, and conferences
• Address employees’ queries regarding office management topics (e.g. stationery, hardware, and travel arrangements)
• Collaborate with the Milan, Italy HQ Office Management and People & Culture teams to revise and enforce company policies related to employees and office operations, oversee the onboarding process for new hires, and execute strategies to build and maintain Empatica's culture
• Oversee institutional email accounts and support accounting activities
• Assist in marketing activities, including:
• Monitoring marketing inventor 
• Overseeing material shipments for events
• Supporting the setup and breakdown of events held in the Boston area, potentially including weekends or events located within driving distance
• Assist in carrying out any renovations or alterations necessary for the office
• Be responsible for ordering office supplies, including stationery and weekly snacks
• Work together with the building manager on concerns pertaining to the office and make sure that the office meets all necessary standards
• Establish a system for organizing and managing paperwork, supplies, and equipment

You are the ideal person for this job if you:

• Have a minimum of 2-3 years of work experience in a relevant Administrative, Team Support, or Office Management role
• Have organizational skills and high attention to detail
• Have resilience a get-things-done attitude and an innate desire to do a great work
• Have great people skills
• Have the ability to maintain confidentiality
• Are comfortable with new online tools and databases
• Are able to remain focused under pressure and work under tight deadlines with a “Startup attitude”
• Have a passion for Empatica’s products and mission
• Have strong desire to grow and learn

You will join a fast-growing, international, and diverse team of 110+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons why we love working at Empatica.

At Empatica we embrace diversity and inclusion. We have colleagues from 30 different countries, while over 50% of our team is women (double the tech average!). We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

• 🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
• 💰 Competitive salary
• 📈 Employee stock options - we want everyone who joins us to own part of the company and our success
• 🏖️ We have offices in Milan City Center and Downtown Boston. And every summer, we hold an amazing beach retreat in Sardinia, Italy
• 🏥 Health Insurance
• 🏋️‍♀️ Wellhub membership with access to gyms, online classes, personal training sessions, and nutrition plans
• 😌 Membership for mental health and wellness platforms
• 🥗 Free healthy lunch every day
• 🤓 Free Kindle and books
• 🕰️ Flexible working hours
• 👀 Much more…