Office Manager

Posted 2 Hours Ago
Be an Early Applicant
Elkton, MD, USA
In-Office
27-40 Hourly
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Oversee nonclinical care center administration, including staffing coordination, onboarding, documentation, scheduling, supplies, and office support. Support payroll, billing, claims, invoices, vendors, contracts, and timekeeping while resolving discrepancies. Provide indirect supervision, coordinate with clinical and corporate leadership, and ensure compliance with payer requirements, regulations, confidentiality standards, and company policies. Travel up to 25% for meetings and business needs.
Summary Generated by Built In
Requisition Number: 2400113
Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
The Office Manager/Business Office Manager is responsible for overseeing non clinical care center operations and administrative support functions. This role partners closely with the Director of Operations, Clinical Manager, and corporate teams to ensure efficient operations, regulatory compliance, accurate billing and payroll support, and effective business office management.
Primary Responsibilities:
  • Oversee nonclinical care center administrative operations, including office support, staffing coordination, onboarding, documentation, supplies, phones, mail services, space utilization, and scheduling activities
  • Provide indirect supervision and support to the Business Office Specialist role while coordinating with care center leadership and corporate teams to ensure efficient business office processes
  • Support payroll, timekeeping, mileage, vendor, facility contract, invoice, and physician timesheet processes by resolving discrepancies and coordinating with appropriate internal partners
  • Monitor billing and claims activities, facilitate pre-bill audit meetings, resolve bill holds and billing adjustments, and serve as a care center resource for billing-related processes and procedures
  • Promote compliance with payer requirements, company policies, federal and state regulations, employee documentation standards, and confidentiality requirements for patient, staff, and organizational information
  • Performs all other related duties as assigned
  • Ability to travel up to 25% for meetings, coordination with corporate teams, or other business needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 2+ years of office, administrative, or related business experience
  • 1+ years of experience using basic computer systems and Microsoft Office applications, including Excel
  • 1+ years of experience working with office administration, record keeping, billing, payroll, or personnel management processes
  • 1+ years of experience demonstrating solid written, verbal, and interpersonal communication skills
  • Current, valid driver's license with reliable transportation and required liability insurance

Preferred Qualifications:
  • Bachelor's degree in business or a related field
  • 1+ years of experience working in a healthcare, home health, or hospice environment
  • Experience using Homecare Homebase and/or claims management systems
  • Intermediate Excel skills, including report review and data analysis

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $26.55 to $39.85 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 2+ years of office, administrative, or related business experience
  • 1+ year of experience using basic computer systems and Microsoft Office applications, including Excel
  • 1+ year of experience with office administration, record keeping, billing, payroll, or personnel management processes
  • 1+ year of experience demonstrating solid written, verbal, and interpersonal communication skills
  • Current, valid driver's license with reliable transportation and required liability insurance
  • Bachelor's degree in business or a related field
  • 1+ year of experience in a healthcare, home health, or hospice environment
  • Experience using Homecare Homebase and/or claims management systems
  • Intermediate Excel skills, including report review and data analysis

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
  • Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
  • Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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