Office Manager

Cascade Systems Technology, a well-established and growing organization, is seeking a highly organized and detail-oriented Office Manager to support the organization by overseeing daily office operations, providing human resources and professional executive support, maintaining accurate records, and to ensure efficient, organized, and professional business operations. This position is also the “face” of the company for all visitors and customer phone inquiries and will undertake all receptionist and clerical duties at the main entrance desk.   

JBCSCSTOM05 

Key Responsibilities 

Office Management  

• Serve as a polished and professional representative of The Company fostering positive relationships with customers, suppliers, vendors, and business partners. 
• Deliver exceptional customer service and ensure all communications reflect the company's professional standards and values. 
• Maintain conference rooms, reception areas, and common office spaces. 
• Maintain confidential employee records and personnel documentation. 
• Assist with office policies, compliance initiatives, and workplace safety programs. 
• Coordinate special projects and administrative initiatives as assigned. 
• Other duties as assigned. 

Professional Executive Support 

• Provide high-level executive support to department leaders and management teams.  
• Prepare, edit, and distribute professional correspondence, reports, presentations, meeting agendas, and other business documents.  
• Manage complex scheduling, meeting coordination, and calendar management for multiple stakeholders.  
• Support for outsourced accounting team:  
  • Provide administrative support to The Company's outsourced accounting team as needed. 
  • Prepare and upload electronic payments and wire transactions for approval. 
• Serve as a liaison between leadership, employees, clients, vendors, and business partners. 

Human Resources Coordination  

• Process payroll and assist with various bookkeeping function support needs. 
• Provide administrative support for day-to-day human resources operations.  
• Support recruiting, onboarding, and new hire orientation activities. 
• Assist management with performance review administration, employee recognition programs, and workforce development initiatives. 
• Assist with benefits administration, including enrollments, changes, and terminations. 
• Respond to employee inquiries regarding policies, procedures, benefits, and general HR matters. 
• Monitor training, certifications, compliance requirements, and professional development programs. 
• Ensure HR files and documentation remain organized, current, and compliant with company standards. 

Qualifications 

• Minimum of five years of relevant experience in office administration, human resources support, administrative coordination, or office management, preferably in a fast-paced and professional business environment. 
• Equivalent combinations of education, training, and professional experience will be considered, with emphasis placed on demonstrated success in office administration, operational support, and organizational leadership. 
• Demonstrated ability to handle sensitive and confidential information with professionalism and discretion. 
• Strong verbal and written communication skills with exceptional interpersonal abilities. 
• Proven ability to build positive working relationships across all levels of an organization and with external partners. 
• Excellent organizational, multitasking, and time-management skills. 
• Advanced proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook, and HRIS systems. 
• Strong attention to detail and commitment to accuracy. 
• Self-motivated with the ability to work independently while contributing as a collaborative team member. 

What We're Looking For 

The ideal candidate is dependable, proactive, highly organized, and capable of balancing accounting responsibilities with office administration and employee support functions. This position requires a strong sense of professionalism & ownership, excellent judgment, and the ability to maintain confidentiality while supporting multiple business priorities.