Office Manager

Posted 6 Days Ago
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Hiring Remotely in Wyoming, USA
Remote
Entry level
Other • Social Impact
The Role
Manage administrative operations for a residential aged care home, including rosters, recruitment and onboarding, customer enquiries, billing, payroll, stocktake, records management, and support for the Residential Aged Care Manager. The role also mentors an Administration Officer and helps convert enquiries to sales while ensuring accurate, timely, and friendly service.
Summary Generated by Built In

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.


Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.


Join us in playing a special role in the future of aged care.


About the Role

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager.

Usually, your day will involve:

  • Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters
  • Assisting with staff recruitment and onboarding
  • Providing prompt and friendly customer service to both internal and external customers
  • Proactively managing the enquiries pipeline to successfully convert enquiries to sales
  • Lending a hand with billing, payroll and stocktake
  • Providing guidance and mentoring to Administration Officer
  • Maintaining all record management systems
  • Supporting our residential aged care manager in their daily tasks

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

  • A real desire to make a difference in people’s lives
  • A qualification in Business Administration or similar (ideally)
  • A proven ability to work to deadlines and work in fast-paced environment
  • Solid computer and data skills
  • Previous experience in Aged Care (ideally)
  • Previous experience in rostering (ideally)

Benefits available:

  • Retail savings with the Blue Light Card
  • Discounted car hire
  • Employee Assistance Program for you and your family
  • Free Wellbeing App to support your mental and physical health
  • Novated leasing for vehicles
  • Workplace banking support
  • ACN membership discounts for nurses
  • Discounted health insurance with nib health
  • Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply now!


Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.


Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.


Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.

Skills Required

  • Ability to work to deadlines in a fast-paced environment
  • Solid computer and data skills
  • Strong attention to detail and problem-solving ability
  • Qualification in Business Administration or a similar field
  • Previous experience in aged care
  • Previous rostering experience
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The Company
HQ: Sydney
14,000 Employees
Year Founded: 2014

What We Do

Estia Health operates residential aged-care homes across South Australia, Victoria, New South Wales and Queensland. Its purpose is to enrich and celebrate life together by providing welcoming homes and person-centered support for older Australians, their families and communities. The organization offers long-term, respite, dementia and palliative care, supported by clinical and hospitality teams that help residents live in a safe, supportive environment.

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