How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages?
Anthropic is defining frontier AI. Ode is the team bringing frontier AI into practice.
We are a team of experienced builders who care deeply about getting complex AI systems into production, with strong conviction about what makes them succeed. As Anthropic’s services venture, we tackle the hardest, most consequential AI problems for companies with real stakes, working closely with their Applied AI and Product teams to turn frontier technology into real world impact.
We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital.
We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai.
The Role
Our office is where Ode's culture shows up every day. It's in how a new hire's first morning goes, how a client feels walking in, and whether the team wants to be here on a Tuesday.
As we scale, keeping that culture strong gets harder and matters more. That's where you come in.
This is a high-visibility role with real impact. You'll own our San Francisco headquarters end to end and work closely with leadership, Recruiting and IT to make sure the office keeps up with a fast-growing company, and helps lead it. As we add space, people and new locations, you'll build the systems behind it. You'll use AI to clear the busywork, so your time goes to the moments people remember.
If you love making a place run well and feel like home, and creating memorable experiences, you'll fit right in.
What You'll Do
OFFICE OPERATIONS
Run day-to-day operations of our SF headquarters, including supplies, equipment, furniture, mail and packages, and building access
Run our lunch and snack programs end to end: menus, headcounts, delivery schedules and vendor performance
Manage office spend against budget, invoices and expense tracking
Run regular facilities audits to keep the space well maintained, fully stocked and ready for clients and candidates
Own all office communications, so the team always knows what's changing, when and why
Give the team clear ways to share feedback, and act on what you hear
Make sure everyone knows where to go to ask for help or report an issue
Set the bar for clear, timely, friendly communication across every office update
Be our day-to-day contact for building management, covering access, work orders, service requests and vendor certificates of insurance
Track vendor performance against service levels, and escalate when something slips
Keep vendor relationships strong and flag upcoming renewals
Plan and support team events, offsites and in-office weeks, covering every detail from start to finish, plus the surprise-and-delight moments that make Ode feel like Ode
Facilitate the new hire day one experience: desk setup, equipment and access cards, ready on arrival
Host every visitor, client and candidate with a warm, professional welcome
Run the logistics of seating changes, moves and new-floor setups, and keep the team informed at every step
Build and run one place for office requests, with clear response times and follow-through
Manage guest access, inventory and office records
Write and maintain office playbooks and the team FAQ
Help translate our operations to new and upcoming locations, supporting where needed
Use AI to automate workflows wherever it can do the job better
Run our EHS program, fire drills, and first aid and CPR readiness
In your first 90 days:
The office runs smoothly day to day, and the team knows exactly where to go for help
You've built strong relationships with building management and our core vendors
Office requests come through one place, with clear response times
You've automated a few repetitive tasks with AI
You're helping plan our next phase of space, and the team feels informed along the way
Have 4+ years running an office or workplace operations, ideally at a startup or fast-growing company
Are excited to use AI in all things office management, and to automate anything that can be automated
Have managed vendors and worked within a budget
Take ownership from start to finish and close every loop
Stay calm and kind when three things break at once
Read people well, can empathize and is an excellent communicator
Have low ego, high standards and a sense of humor
Supported an office move, buildout or expansion
Supported more than one office or floor
A hospitality or events background
CPR or first aid certification
Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team.
Overuse AI: We go out of our way to experiment with the latest tools and share what we learn with our teammates - building a culture at the frontier.
Over "engineer" the culture: For every big decision, we ask “would this make Fractional a better or worse place for our team?”
San Francisco, CA
Full time, on site Monday through Thursday, plus some Fridays as needed, in our Financial District office, San Francisco
Typical hours 8:30am (or earlier) to 5:30pm, with flexibility for early mornings, moves and evening events
Able to lift up to 25 lbs, with or without reasonable accommodation
🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills.
📈 401k with Matching: Invest in your future with our company-matched retirement plan.
🌴 Unlimited PTO: Take the time you need to relax and rejuvenate.
🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.
🚑 Health FSA: Manage out-of-pocket health expenses effectively.
🚌 Commuter Benefits: Make your travel to work easier and more affordable.
🏥 Life Insurance: Providing peace of mind for you and your loved ones.
🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit.
Skills Required
- 4+ years of experience running an office or workplace operations
- Experience managing vendors and working within a budget
- Strong ownership, follow-through, communication, empathy, and ability to manage competing priorities
- Ability to work onsite Monday through Thursday, plus some Fridays as needed, in San Francisco
- Ability to work typical hours from 8:30am or earlier to 5:30pm, with flexibility for early mornings, moves, and evening events
- Ability to lift up to 25 pounds, with or without reasonable accommodation
- Experience supporting an office move, buildout, or expansion
- Experience supporting more than one office or floor
- Hospitality or events background
- CPR or first aid certification
Ode with Anthropic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ode with Anthropic and has not been reviewed or approved by Ode with Anthropic.
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Healthcare Strength — Health coverage is described as “exceptional,” including medical, dental, and vision, with life insurance also noted in role listings. These details position core healthcare as a strong component of the package.
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Retirement Support — Retirement savings are supported by a 401(k) with company match called out in multiple postings. This indicates meaningful employer-backed retirement benefits are part of total rewards.
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Leave & Time Off Breadth — Time off is framed as unlimited PTO in current job descriptions. This structure can offer flexibility for rest and scheduling.
Ode with Anthropic Insights
What We Do
Anthropic is a public benefit corporation focused on building reliable artificial-intelligence systems and researching the opportunities and risks of AI. Its interdisciplinary team of researchers, engineers, policy experts, business leaders, and operators translates frontier research into practical products such as Claude. These tools serve businesses, nonprofits, civil-society groups, their clients, and people worldwide, with safety and trust central to its mission.
