BUSINESS OFFICE ADMINISTRATOR
Job Requisition — Pointe Pest Control
Position Summary
Pointe Pest Control is seeking an organized and dependable Business Office Administrator to support daily branch operations. This role assists with scheduling, billing, customer accounts, reporting, and office administration while working closely with management, customer service, and sales teams.
Key Responsibilities
• Coordinate technician routes, service appointments, and schedule changes.
• Schedule sales appointments and follow up on incoming leads.
• Process invoices, assist with collections, and answer billing questions.
• Maintain accurate customer records, contracts, and documents.
• Assist with branch reports and technician commission reporting.
• Maintain required compliance records and service documentation.
• Handle incoming and outgoing mail.
• Provide administrative support to management and branch teams.
Qualifications
• Office administration or customer service experience preferred.
• Strong organizational and communication skills.
• Attention to detail and ability to manage multiple tasks.
• Strong computer skills.
• Professional, dependable, and able to work well with others.
Performance Expectations
Complete work accurately and on time, communicate professionally, and help keep daily branch operations running smoothly.
PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Skills Required
- Office administration or customer service experience
- Strong organizational and communication skills
- Attention to detail and ability to manage multiple tasks
- Strong computer skills
- Professional, dependable, and able to work well with others
What We Do
At PestCo, we are dedicated to earning the loyalty of every customer we have the privilege to serve so that we can create real opportunities for our team members. We are looking for people driven to serve others. Our team members enjoy a fulfilling career with highly competitive compensation including an industry-leading benefits package. Comprehensive Benefit Plans: - Use of company-vehicle will be granted upon route assignment - Company-provided cellphone/devices or reimbursement - Company Provided Uniform - Red Wing and Safety Boot Reimbursement Program - Overtime, Commissions, and Bonuses (for applicable roles) - Paid Time Off, Paid Sick Time, & Paid Holidays - Medical, Dental, and Vision Insurance - Company Provided Life Insurance - 401K – Employer Match - Health Savings Account (HSA) – Automatic Employer Contribution - Flexible Spending Account (FSA), Dependent Care FSA - Voluntary Life Insurance (Employee, Spouse & Child) - Voluntary Short-Term and Long-Term Disability - Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage) - Employee Assistance Program - PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!) - Educational Resources and Training provided on-the-job - Free Ramsey personal Financial Education program available after 6 months of employment. Our focus on Adding, Pleasing and Keeping customers fuels our growth and allows us to create new and exciting career growth opportunities. We’ve been able to promote many of our team members into these roles in the last few years. Nationwide, our company shares the same goal of growing efficiently by providing an excellent customer experience and creating an atmosphere where each team member can reach his or her full potential. If you are looking to join a growing, dynamic team that recognizes and rewards exemplary performance and attitude, PestCo is the place for you.
