The Role
Manage employee experience and office operations across global offices. Responsibilities include maintaining employee records, updating HR policies, coordinating onboarding and offboarding, administering benefits, supporting travel and relocation, managing facilities and vendors, tracking budgets and expenses, and improving administrative processes. The role collaborates with People & Culture, Finance, IT, Legal, and international office teams while supporting office setup and business expansion.
Summary Generated by Built In
CLO Virtual Fashion is the creator of CLO and Marvelous Designer, the top 3D garment design programs used in fashion, film, and game development. With over two decades of research and development in accurate garment simulation, CLO Virtual Fashion's mission is to empower users at every step of the garment journey, from concept to design, manufacturing to marketing, and fitting to styling.
In addition to 3D garment design software, CLO Virtual Fashion's products include CLO-SET (a digital asset management and collaboration platform), CONNECT (a digital fashion hub and marketplace), and consumer-facing solutions such as e-commerce virtual fittings.
Founded in 2009, CLO's interconnected and ever-growing product ecosystem is built to power the future of everything related to garments.
CLO Virtual Fashion currently has 14 offices located in 12 countries across North America, Asia, Europe, and South America, and continues to expand to serve users around the globe.
Position Overview
We are seeking an Employee Experience Manager to join our fast-moving CLO Virtual Fashion team. While aligning with the Global People & Culture Team, you will be the Culture Evangelist who helps employees align with the company’s mission & vision. Simultaneously, while maintaining seamless communication with the many stakeholders, you need to engage to increase operational efficiencies and create an environment where employees can focus on their own roles and responsibilities.
You’ll click with us if you
- Tend to thrive in dynamic environments and approach challenges with common sense and practicality
- Can keep track of many threads - understanding what must happen in a day, a week, a month - while keeping the company’s core value and each task’s priority
- Possess the empathy and composure to understand and work with people from diverse backgrounds and regions
Responsibilities
- Accurately maintain employee files, update HR policies and create healthy company culture
- Closely collaborate with the Finance & Accounting team on expense overview and tracking
- As a member of People & Culture, collaborate cross-functionally with IT, Finance, and Legal teams to architect office environments and internal programs that authentically embody and reinforce the company’s philosophy
- Work closely with European Employee Experience Managers and global People & Culture members, outline HR/Administrative policies, lead employee onboarding and offboarding programs, implement benefit programs, and design tangible and intangible atmospheres
- Act as a liaison between our global offices to ensure all business processes and relevant paperwork are up-to-date and accurate
- Support global business logistics, including travel coordination, visa processing, and relocation arrangements, to ensure seamless collaboration across global offices
- Facilitate business expansion by managing and allocating tasks among the relevant functions, determining deadlines, and monitoring performance
- Regularly assess office operations processes and assist in revamping them to increase efficiencies
- Manage office environments and infrastructure, overseeing facility maintenance, vendor relations, and procurement processes to optimize administrative costs.
- Review the accuracy of Finance-related documents, ensure the budget, and track expenditures
Requirements
- Min. 1 year of experience in office administration or employee experience or related positions
- A good understanding of administrative tasks, including Procurement, budgeting, and welfare programs, through the lens of employee engagement, ensuring that every touchpoint in the office reflects a cohesive corporate culture
- Extensive experience collaborating with back-office operations to ensure seamless office infrastructure and operational efficiency
- Basic level of understanding of German labor law
- Proficiency with tools such as Google Workplace, MS Office, Slack, or any other communication software
- Sound judgment in a fast-paced, dynamic environment
- Strong verbal and written communication skills
- Willing to travel when needed
- Fluent in German and English, and other languages will be a plus
- Must be a European citizen or have a valid and independent working visa for Germany
Plus if you have
- Proven experience in projects regarding office relocation or global office setup
- Familiar with working in a fast-paced environment and solving ambiguous and complex problems
- Acquainted with HRIS/HRMS systems
- Experience working in a start-up company or collaborating with global teams
Benefits
- Refresh month after every 5 years of employment in the company
- 1 week extra holidays between Christmas and new years
- Company Pension Scheme
- Deutschland Ticket
- Partial Gym Membership Support (Urban Sports Club)
- International + modern working environment
- Young and fast growing team
- Start Up mentality
- Room for growth
- Flexible working hours
Skills Required
- Minimum 1 year of experience in office administration, employee experience, or a related position
- Understanding of administrative tasks including procurement, budgeting, and employee welfare programs
- Experience collaborating with back-office operations to support office infrastructure and operational efficiency
- Basic understanding of German labor law
- Proficiency with Google Workspace, Microsoft Office, Slack, or similar communication software
- Sound judgment in a fast-paced, dynamic environment
- Strong verbal and written communication skills
- Willingness to travel when needed
- Fluency in German and English
- European citizenship or a valid independent work visa for Germany
- Experience with office relocation or global office setup projects
- Experience working in a fast-paced environment and solving ambiguous, complex problems
- Familiarity with HRIS or HRMS systems
- Experience at a startup or collaborating with global teams
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The Company
What We Do
CLO Virtual Fashion is committed to innovating the way we communicate fashion through our true-to-life 3D garment simulation technology. Our virtual garment solutions and services connect all teams involved in the digital product lifecycle, enabling more direct collaboration and reduced lead time, whilst maintaining the intricacies of garment design. We envision our garment simulation technology to become not only the tool to create virtual garments, but also the platform to provide valuable data about garments, designs, and trends, by virtualizing every garment on Earth. Our products range from CLO (3D Design Software for apparel designers and brands), Marvelous Designer (3D Design Software for character artists in gaming and animation companies), Benefit by CLO (Virtual Fitting Platform), CLOSET (Communications and Archiving Platform for virtual garments), to Marvelous SDK (Real Time Draping Engine for games) to create a new ecosystem for virtual garments. Through these services and our continuing research and development in 3D and garment design, we are transforming the way we produce and consume garments - both tangible (actual garments from brands) and intangible (virtual garments in games and movies), for ones we wear and what our virtual characters wear.
