JOB DESCRIPTION
The Office Manager is directly responsible for reporting to the Branch Director. The Office Manager is the communication center for employees performing multiple tasks.
RESPONSIBILITIES
1. Answers phones in a professional and courteous manner.
2. Maintaining CNA and PCA schedules.
3. Creating CNA and PCA care plans per the RN orders.
4. Monitor and assists in maintaining patient charts.
5. Assists in coordination of care by: answering phones and making calls to ensure dissemination of needed information.
6. Requests and monitors for receipt of Physician Orders, Patients History and Physicals.
7. Maintains update information, tracking and logs: CAD, Patient Database, Patient charts, on call-logs, QA records.
8. Other miscellaneous office, clerical, and organization tasks as needed.
QUALIFICATIONS
Good communication skills and phone skills
Knowledge of computer software
Typing skills (40 w.p.m.)
Preferred experience in home health and hospice
Ability to multi task
Ability to understand and show compliance with regulations for home care and hospice
Skills Required
- Good communication skills
- Professional phone skills
- Knowledge of computer software
- Typing speed of 40 words per minute
- Ability to multitask
- Ability to understand and comply with home care and hospice regulations
- Experience in home health and hospice
What We Do
Canyon Home Care & Hospice is a provider of comprehensive home-based medical services, including skilled nursing, rehabilitation therapy, hospice care, and pediatric support. Their mission is to deliver high-quality, compassionate care to patients in their homes, assisting with recovery from surgery, chronic disease management, and end-of-life support through a multi-disciplinary team approach that prioritizes patient comfort, dignity, and quality of life.
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