Office Manager

Posted 3 Hours Ago
Be an Early Applicant
Denver, CO, USA
In-Office
70K-80K Annually
Junior
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Software • Business Intelligence • Financial Services
Join a team that’s changing financial services
The Role
Manage daily operations for the Denver office and remotely support the New York office. Responsibilities include supplies, vendors, mail, deliveries, visitor and interview logistics, onboarding preparation, basic IT/AV troubleshooting, contract and budget tracking, employee perks, events, and People Ops projects. The role requires proactive ownership, strong communication, comfort with shifting priorities, and five days per week onsite in Denver.
Summary Generated by Built In

Apply by September 15  |  $70,000-$80,000 base + equity

THE OPPORTUNITY

Join a team that’s changing financial services

Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work.

We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together.


WHO YOU ARE

The SHARC in the room

At Zocks, we hire for SHARC - five qualities that define how our best people work and win together.

S - Sharp

You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership.

H - Hungry

You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode.

A - Adaptable

Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next.

R - Resilient

Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture.

C - Curious

You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking.


About the Role

If a messy supply closet physically bothers you, and you've never met a wobbly conference room chair you didn't immediately want to fix - keep reading.

We're looking for an Office Manager to run our Denver office and be the person who makes it hum. You'll notice the wifi’s a bit spotty before it crashes. You'll know which vendor is starting to slip before anyone complains. You'll also lend a hand to our NY office remotely, so you'll be juggling more than one location and enjoy that kind of variety. Done well, this job is the reason people actually want to come into the office - that's the fun part.

This is not a "wait to be told what to do" role. We need someone hungry, high-energy, and genuinely excited by the challenge of keeping a growing company running smoothly - this position reports into People Ops and is a real on-ramp into broader People Ops work for the right person.

 What You'll Do
  • Keep the Denver office running like clockwork - supplies, vendors, mail, deliveries, kitchen stock - so the workday never gets derailed by something you could've caught first

  • Make every visitor and client feel like they walked into a well-run operation, from sign-in through walking into a conference room that's already set up and ready to go

  • Be the first call when tech misbehaves - wifi drops, AV glitches, a printer with a mind of its own - and either fix it on the spot or chase the vendor until it's actually resolved

  • Be the friendly, responsive point of contact for our NY office - coordinating with local vendors, keeping supplies stocked, and making remote support feel just as fast as being down the hall

  • Make new hires' first day feel like a big deal - scheduling, shipping laptops, decorating their desk - so day one in partnership with People Ops actually sticks in their memory

  • Coordinate remote interviews and interview day logistics - scheduling candidates and being the first friendly face they see when they walk in

  • Own vendor relationships and contracts (cleaning, parking, catering, maintenance, security) - negotiate well, track the budget closely, and speak up the moment a number looks off

  • Spot what's about to go wrong before it does - the badge reader that's about to die, the vendor who's about to flake - and get ahead of it

  • Dream up and get creative with employee perks and everyday experience that make this a place people genuinely want to be

  • Denver is a company hub, so you may plan or support executive and leadership-level events and visits when they're in town

  • Lean into the natural overlap between events and People Ops - swag, internal events, and elevated experiences that build culture, connection, and morale

  • Raise your hand for ad hoc People Ops projects as you grow into the role

 What We're Looking For
  • 2+ years in office management, workplace operations, or a related coordination-heavy role, ideally at a startup or fast-paced environment

  • A true "figure it out" mentality - ownership and follow-through with minimal oversight, and you don't let something sit because it's not technically your job

  • Comfortable when priorities shift mid-morning and the plan changes - this role moves at startup speed, not a fixed routine

  • A genuine "no task too small" mentality - you'll grab a mop for a spill, move furniture five minutes before a meeting, or do whatever the day actually needs, without waiting to be asked

  • Comfortable troubleshooting basic IT/AV issues yourself before escalating (we're not looking for an IT background, just someone who won't be stumped by a wifi router)

  • Strong written communicator, comfortable owning office-wide announcements and vendor correspondence

  • Friendly, approachable, and calm under pressure - including with clients and executives on-site

  • Vendor management and basic negotiation experience; comfortable with budget tracking and cost-consciousness

  • Genuinely interested in growing into broader People Ops responsibilities over time

  • Able to be in the Denver office 5 days a week, full stop


Bonus qualifications

  • Experience supporting a second/remote office location

  • Experience in financial services or a compliance-conscious environment

 Logistics
  • 5 days a week in the office, 8am–5pm MT (occasional early starts to meet a caterer or set up for an on-site event)

  • Located in RiNo; parking provided for this role

  • Background and reference checks required as part of onboarding


Interview process: 

  • 30-min recruiter screen 

  • Up to three 30-45-min video interviews

  • A final onsite interview with the Hiring Manager
  • Offer pending references. 

Total estimated time: ~4 hours


COMPENSATION

  • $70,000-$80,000 base salary

  • Equity - we're all building this together


BENEFITS

The full picture

Health

  • Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options)

  • Dental: 99% covered - Guardian, $1,500 annual benefit

  • Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance

  • FSA: Zocks matches dollar-for-dollar up to $500/year

Time off

  • Unlimited PTO

  • Paid sick time

  • 11 paid holidays

Family

  • Birthing parent: 12 weeks fully paid parental leave

  • Non-birthing parent: 6 weeks fully paid parental leave

Financial

  • 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds

Everything else

  • MacBook laptop + Google Workspace, Slack, and Zoom provided

  • Equity grant - details included as part of your offer

  • Growth opportunities for high performers after 6 months

  • Collaborative, low-ego culture with smart, kind teammates


EQUAL OPPORTUNITY

Zocks AI is an equal opportunity employer. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. We believe diversity drives creativity, innovation, and success - and we encourage all qualified people to apply.

We may use AI tools to support parts of the hiring process. These tools assist our team but do not replace human judgment. Final hiring decisions are always made by humans.

Skills Required

  • 2+ years of experience in office management, workplace operations, or a related coordination-heavy role
  • Ability to work independently with strong ownership and follow-through
  • Ability to adapt to shifting priorities in a fast-paced startup environment
  • Willingness to handle varied office tasks, including supplies, furniture, spills, and general workplace needs
  • Ability to troubleshoot basic IT and AV issues before escalating
  • Strong written communication skills for office announcements and vendor correspondence
  • Friendly, approachable, and calm communication with clients and executives
  • Vendor management and basic negotiation experience
  • Ability to track budgets and manage costs carefully
  • Interest in growing into broader People Operations responsibilities
  • Ability to work onsite in the Denver office five days per week, from 8am to 5pm Mountain Time
  • Experience supporting a second or remote office location
  • Experience in financial services or a compliance-conscious environment

Zocks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zocks and has not been reviewed or approved by Zocks.

  • Healthcare Strength Health coverage is described as 100% employer-paid for employee medical with 99% employer-paid dental and vision, plus an FSA with a company match. These contributions signal robust plan generosity for U.S. employees.
  • Parental & Family Support Paid parental leave is outlined as 12 weeks fully paid for birthing parents and 6 weeks fully paid for non-birthing parents. Policies are clearly defined in company materials and postings.
  • Leave & Time Off Breadth Time off includes unlimited PTO, paid sick time, and 11 paid U.S. holidays. Together, these elements present a broad time-off framework.

Zocks Insights

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The Company
HQ: San Francisco, CA
180 Employees
Year Founded: 2022

What We Do

Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work. We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together.

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