Office Manager

Posted Yesterday
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Chelsea, MA, USA
In-Office
Entry level
Healthtech • Professional Services • Consulting
The Role
Manage front-desk and treatment coordination for a dental practice: greet patients, verify insurance, collect payments, present treatment plans to drive case acceptance, maintain provider schedules, confirm appointments, prepare records, handle patient financial inquiries, and perform general office duties to support practice productivity.
Summary Generated by Built In

Description

EXCEL DENTAL

WWW.OUREXCELDENTAL.COM

Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.

Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales! 

Responsibilities:

  • Greet and check in patients in a friendly manner
  • Collect co-payments and verify insurance coverage
  • Treatment planning and coordinating to promote high-case acceptance
  • Review and maintain schedules for productivity
  • Schedule and confirm patient appointments
  • Prepare new patient records neatly and accurately
  • Various office duties as assigned by Practice Management. 
  • Responding to patient financial inquiries and directing to appropriate departments, as necessary

Requirements

Qualifications for Dental Treatment Coordinator / Front Desk include:

  • Exceptional People Skills/Customer Service
  • Insurance eligibility and verification experience
  • Reliable/ Fast Learner
  • Able to work independently as well as in a team environment
  • Bilingual and Spanish speaking (preferred).

Benefits:

  • Paid Vacation Time (PTO)
  • Paid Holidays
  • Paid Sick-Time
  • 401K Plan with Matching
  • Health Insurance
  • Dental Insurance
  • Mentorship for Career Advancement 
  • Free Parking
  • & Much More! 

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!

Skills Required

  • Experience in sales
  • Exceptional people skills / customer service
  • Insurance eligibility and verification experience
  • Reliable and fast learner
  • Able to work independently and in a team environment
  • Bilingual Spanish speaking
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The Company

What We Do

Excel Dental Management is a premier Dental Support Organization (DSO) based in Massachusetts. The company empowers private dental practices to prioritize exceptional patient care by managing administrative responsibilities, including HR, marketing, operations, accounting, and IT. Founded by dentists for dentists, it aims to create a world-class patient experience and encourage innovation within the dental industry.

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