Office Manager

Posted Yesterday
Be an Early Applicant
Richmond, BC, CAN
In-Office
43K-89K Annually
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Manage daily office operations, facilities, and administrative processes. Coordinate onboarding/offboarding, meetings, events, vendor and budget tasks, executive support, and continuous improvement initiatives to enhance employee experience and operational efficiency.
Summary Generated by Built In
Requisition Number: 2373037
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Office Manager is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work environment. This role serves as a central point of coordination for administrative processes, facilities management, workplace services, employee support, and special projects. The Office Manager partners across departments to improve operational efficiency, enhance the employee and visitor experience, and support organizational objectives.
Primary Responsibilities:
  • Office Operations & Administration
    • Manage daily office operations, administrative functions, and general workplace requests from intake through resolution
    • Establish and maintain office policies, procedures, and best practices
    • Coordinate office logistics, workspace planning, meeting room reservations, access needs, and facility support
    • Ensure office environments are organized, safe, professional, and operationally efficient
    • Maintain office records, supplies, equipment inventories, badge and print access processes, and Business Segment Liaison activities as needed
    • Support office safety and front-office processes, including reception voicemail review, first aid support, and related workplace procedures
  • Employee & Leadership Support
    • Coordinate onboarding and offboarding activities, including completion of required onboarding and QMS-related training documentation
    • Serve as a point of contact for workplace questions, resources, administrative support, and cross-functional team needs
    • Support leadership meetings, team events, offsites, and employee engagement activities
    • Provide executive administrative support as assigned, including calendar management, meeting coordination, travel arrangements, and hotel bookings
    • Provide administrative and operational support to assigned business teams, including order production or regional business support activities
  • Financial & Budget Administration
    • Code invoices, purchase orders, expense reports, vendor payments, and related transactions in applicable systems
    • Identify opportunities for cost savings and operational efficiencies
    • Manage catering coordination, vendor relationships, and invoice submission for office and meeting needs
  • Meetings & Events
    • Plan and coordinate meetings, workshops, town halls, and special events
    • Manage conference room reservations, catering, technology setup, meeting materials, and day-of logistics
    • Prepare meeting agendas, materials, presentations, and communications
    • Ensure seamless execution of both in-person and virtual events
  • Continuous Improvement
    • Identify and implement process improvements to enhance efficiency and employee experience
    • Support organizational initiatives and special projects as assigned
    • Promote a culture of service excellence, accountability, and collaboration

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 2+ years of office management, operations, administration, or related experience
  • Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams)
  • Experience managing multiple priorities in a fast-paced environment

Preferred Qualifications:
  • Experience supporting senior leaders or executive teams
  • Budget management and vendor management experience
  • Project management or process improvement experience
  • Experience leading workplace initiatives, events, or employee engagement programs
  • Demonstrated problem-solving and decision-making skills
  • Organizational, planning, and project coordination skills
  • Excellent verbal and written communication abilities

Canada Residents Only: The salary range for Canada residents is $42,600 to $88,600 annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Skills Required

  • 2+ years of office management, operations, administration, or related experience
  • Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams)
  • Experience managing multiple priorities in a fast-paced environment
  • Experience supporting senior leaders or executive teams
  • Budget management and vendor management experience
  • Project management or process improvement experience
  • Experience leading workplace initiatives, events, or employee engagement programs
  • Demonstrated problem-solving and decision-making skills
  • Organizational, planning, and project coordination skills
  • Excellent verbal and written communication abilities

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
  • Parental & Family Support Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
  • Equity Value & Accessibility Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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