Office Manager
📍 Santa Clara, CA | 💼 Full-Time | 🕒 Monday–Friday
💰 Salary: $100,000-$105,000 Annually + 10% Annual Cash Bonus
Who We Are
At Waste Connections, Inc. (NYSE: WCN), we’re more than just a top-tier waste services company—we’re a place where driven individuals thrive. We empower our people to make decisions, grow their careers, and contribute to a culture built on integrity, respect, and hard work. If you're a servant leader, a mentor, a top performer—or just someone who loves what they do—you’ll fit right in.
Why Join Us?
- 🏆 Culture of Excellence: Work with empowered, self-directed professionals who take pride in their impact.
- 🤝 Integrity First: We do what we say—every time. That’s our promise to our customers and each other.
- 💬 Mutual Respect: We value every voice and treat each other and our communities with dignity
Responsibilities:
- Supervise personnel, which typically include hiring, firing and performance management through employee evaluations, training, work allocation, problem resolution and enforcing progressive discipline.
- Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner.
- Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit
- Manage Purchase Orders for the district, process invoices for payment, mail checks to vendors, answer vendor questions.
- Review, reconcile, and evaluate monthly ledgers, budgets, and financial reporting system reports, assist with fiscal planning, development, and management of annual budgets
- Oversee, coordinate, maintain, and/or process payroll time sheets, sick and annual leave documents, travel reimbursements, purchasing documents, and/or employment documents for faculty, staff, and students
- Provide and/or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, day-to-day office coordination, and secretarial services
- Assist with the development and implementation of reporting procedures; oversee maintenance of department records and/or inventories
- Oversee and provide personal computer functions such as scheduled and special reports, correspondence, and database management
- May coordinate office assignments for the administrative staff
- Coordinate department programs, seminars, workshops, travel arrangements, special projects, and/or events; may coordinate program/project development and planning
- Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices.
- Demonstrate the ability to become proficient in the use of proprietary operational systems.
- Other duties assigned as needed
Requirements:
- Bachelors Degree preferred
- 3 years of customer service and management experience required
- Management experience in a call center environment is preferred
- Experience managing union employees
- Solid understanding of accounting procedures and office operations
- Knowledge of MS Word and Excel
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
- Organizing and coordinating skills
- Ability to communicate effectively, both orally and in writing
- Knowledge of supplies, equipment, and/or services ordering and inventory control
- Ability to analyze and solve problems
- Ability to gather data, compile information, and prepare reports
- Ability to foster a cooperative work environment
To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here: https://careers.wasteconnections.com/us/en/benefits
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Skills Required
- Bachelors Degree
- 3 years of customer service and management experience
- Management experience in a call center environment
- Experience managing union employees
- Solid understanding of accounting procedures and office operations
- Knowledge of MS Word and Excel
- Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
- Organizing and coordinating skills
- Ability to communicate effectively, both orally and in writing
- Knowledge of supplies, equipment, and/or services ordering and inventory control
- Ability to analyze and solve problems
- Ability to gather data, compile information, and prepare reports
- Ability to foster a cooperative work environment
- Demonstrate ability to become proficient in proprietary operational systems
What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest. Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
